Category: | Tobacco Shop |
Address: | 2112 Chili Ave, Rochester, NY 14624, USA |
Phone: | +1 585-247-4445 |
Site: | threedayssmokeshop.com |
Rating: | 4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Anastacia Devastacia
Im new to vaping, I credit these awesome people for making this the easiest and most seamless quitting smoking experience ever! They even made it fun! I was set up with a kit that was to my level, he showed me how to work every little part so I felt entirely comfortable leaving with it and using it correctly. And, gave me tons of background and a mini electronics lesson so I could fully comprehend the mechanics behind it all in order to be safe and get the most out of my device. The staff is extensively passionate about vaping and were super patient through all of my questions, and I had tons. They explained every nuance at the level I needed so that each time I came in, I knew a little more, which helped for when I upgraded. I was a little overwhelmed with all of the variables and customizations but a day later, completley at ease due to the knowledge Ive received directly from these great fellas and lovely lady. Whomever wrote that girls shouldnt go here is goofy. Ive been in the store at least twice a week, Im a chick and the guys and lady behind the counter are all professional, patient, kind and simply know their stuff on a pro level. Beyond that, theyre truly great people. I kinda didnt wanna leave the store because every time I go in, I have a lot of laughs and learn a ton. Theyve been helpful for quick questions on the phone too. They suggest products based on your needs, style and personality. I will tell everyone about how great this place is and the people are really down to earth, broadly and specifically knowledgeable, good people. Its a friendly environment, every time I go in. Doesnt matter what time of day or evening. They have no issue letting you see each and every product and explaining it before purchase in intricate detail, if you need that. There was never condescention, nor snobbery. Just good stuff. They really know Every product in the store and Ive not smoked in 2 1/2 months. Im not even crabby because they made it such an easy and fun switch. Yup, its the spot. Go there, buy their stuff.
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Leverett Willow
i am writing this review because of the disappointing and continued poor service i have received from this shop. lately things have not been so good there, i found the best e-cig juice there, and i started buying my e-cig supplies from here too. , i bought one bottle and they sold out. i have been going there 2 times a week for the last 3 weeks waiting for the mythical shipment of juice that is suppose to be there any day, that is still sold out. i recently bought 4 tanks for my e-cig that have replacement parts. without a supply of replacement parts my tanks are no good to me. i went there tonight to buy more replacement parts, only to find that they do not sell them anymore. to top it all off the guy at the counter was rude and rushing me out of the store. i do not know what his deal is, but he treats customers with a kind of rudeness that makes me not want to come back. their customer service and service after the sale have been lacking to say the least. whether its not keeping products in stock to discontinuing products all together. without fast and serious improvement, i will be spending my money elsewhere! @ #disappointed
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Matthew Prevost
Id give half a star if possible. Went in about a week ago with problems from coils constantly burning out and I was told it was my batteries and I was sold batteries. Couple days later when I could get back to tell them its still burning coils out within minutes I was told it was my mod and I was sold a new one. You guessed it STILL BURNING COILS. So now Im told its probably a bad batch of coils and I never needed to spend the $100+ in past week so I take the kids advice and buy the "best" tank they have at the moment and every other vape tastes like burning metal!!!! Stay away from Three Days they are nothing but young kids without knowledge who will just take your money.
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Dan P.
Ive purchased quite a few ecig products from Three Day Smoke Shop and the purchases have always gone smoothly. My latest purchase was a tank that leaked and after two weeks of dealing with it I brought it back to them with the receipt and they replaced it without a hitch. Are their prices higher than the internet? Yes, of course they are, but, you can take advantage of their combined experience and actually hold what youre thinking about buying. In short, hands on and knowledge together with a large inventory are reasons enough to purchase locally verses the internet. (Chili Store)
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Kristin marie
well.. chili ave is far better than the greece location. greece was totally rude. one guy sold me a 5 pack of coils for some price & i get home & theres a coil missing. also the customer service isnt as good as wise guys however 3 days has cheaper drops.i think i met the owner at chilis store, he was pretty nice..if it was him. customer service on chili could be better but is no where near as bad in greece.
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Steven Audin
Bought some cigars. There was one left in the box. I told the stoner behind the counter. He said they would order more. Went there a week later. Bought the last one in the box. Told him they were out. He said they would order more. Just called and asked if they had more. Guess what, no cigar. I bet if they ran out of bongs they would "re-up"...screw this place...
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Joseph Charles
The only shop in town!! Wouldnt think about going anywhere else! The service is great and knowledgeable on everything in the store. I found that one of my favorite juices was out from nick, well guess what..... THEY HAVE SOOOO MANY!!! Nick turned me on to a line of juice I hadnt tried yet!........... Sooo tastie!!! Great place, great selection, great staff!
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Donna Dattalo
Well, I did give you a second chance, like you asked. Came in last Sat at about 11 am got the usual " we just sold out". That was half the problem. Two people were hanging out with Nick, swearing and acting like animals. Didnt feel safe there at all. Nick didnt seem to mind at all. Ladies dont go to this store alone.
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Lacey Dancingfox
The BEST customer service Ive had at any type of establishment, smoking or otherwise. I walked in knowing nothing, and left knowing everything. The staff made sure I had what I needed to make an educated decision, and tried their best to match my personality to my product.
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Jacob
As a dedicated 5 year customer Ive been to a lot of shops in Rochester. This by far has been the epitome of all my smoking and vaping needs. Such a friendly staff! Nick is incredible at assisting you find what your looking for and Stuart is a wizard at mod knowledge.
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sheriffslippy
Excellent Customer Service at the Gates Location. Very refreshing to have polite, helpful employees when shopping. No pressure and easy to talk to.
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Chris Lloyd
Nick and Anthony are experts on all that is vape and marissa is an excellent manager. They will help with any questions you may have.
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Wally Bullard
Great service and help. Nick is a great dude who has helped me many times when buying my vaping supplies.