Category: | Optician |
Address: | 1 Wheeler Ave, Pleasantville, NY 10570, USA |
Phone: | +1 914-773-1641 |
Site: | ifetishoptique.com |
Rating: | 4.2 |
Working: | Closed 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 10AM–5PM Closed |
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Aloysius Snuffleupagus
Used a Sharpie to hide a flaw on part of my frame. Owners son broke part of an earpiece while making an adjustment, then said it was already like that and couldnt be replaced. Most recent visit included at least a twenty-minute wait for attention, only to be pressured to buy a frame I did not like particular fit of; no alternative in stock. I have purchased three complete sets of glasses from this business, always acting cordial and considerate. In my last interaction with Michael, the owner, he expressed anger that I had not recently made a purchase, even stating "Ill never see you again." Having moved to the South, I will now not even consider returning to this business while visiting my hometown/family. I am disappointed with the entirety of my experience as a customer. Substantial lens and frame markups at a small business should be accompanied by a decent level of CRM.
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Julie Olson Rachlin
I ordered two sets of frames from Michael at I Fetish Optique. Not only did they have a wide selection of super cool options, they were so helpful and friendly - Michael and his son, Alex. I couldnt decide on what to get but they were patient and helped me figure it out. They actually made it fun. Some time after my purchase, I got to work with I Fetish Optique on the other side when I developed their new website. Working with them as my client only confirmed to me even more how much they care about their customers and the quality of products and services that they offer. This is a great place with honest, professional and very well informed owners. They know their stuff!
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Dirk Klingner
I am on my 6th set of glasses over the past years from I Fetish Optique. The owner, Michael always quickly sets me up with fashionable frames that work with my prescription, making sure that my vision is the best it can be. He always has a great selection of striking frames you dont see every day. They stand behind their product and always provide a tuneup or a fix while you wait. Highly recommend the whole experience as Michael makes sure you are completely satisfied with your specs.
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Notlim Nerak
Great service. Weve been buying frames and lenses from Michael for five years now and would never go anywhere else. If youre looking for fashionable frames that are different and NOT what every other retailer has, this is where you should shop. Great service, prompt attention, highly recommend.
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Alexander Francis Marchica
This store is the pinnacle of what luxury eyewear should be. They specialize in top of the line European and proprietary eyewear. knowledge and service was exceptional. Great experience!
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Liz Hensler
Great store! Michael is incredibly friendly and helpful, and the glasses are gorgeous. 5 stars, will absolutely go back!
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julie honeycutt
Michael is the best in the area! Great selection, expertise and makes me feel at home every time I visit!