Category: | Craft Store |
Address: | 675 6th Ave, New York, NY 10011, USA |
Phone: | +1 646-259-3911 |
Site: | locations.michaels.com |
Rating: | 4.2 |
Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 10AM–8PM |
JO
Joe Jacobin
Ive never been treated so disrespectfully by a cash out clerk. I think her name was Laura, she had short red hair, tattoos and glasses. Theres a line all the time at this store and after waiting to check out, she replied without hesitation that I couldnt use my coupon because "it was too late" I didnt swipe or paid her yet and she was so nasty about redeeming my coupon for a purchase that was under $20. I was very disappointed and felt mistreated because I spent nearly $1300 at the Framing department. So even as a frequent customer and dropping that amount of money and getting on two different lines to pay I felt so mistreated by Laura. After I told her about my large purchase at the framing department she gleefully told me that "COUPONS ARE NOT ACCEPTED AND ITS DIFFERENT FROM THIS REGISTER!" I looked up and politely asked if I can use this coupon and she immediately rejected the coupon and claimed "it was too late!" This woman has the worst attitude and deserves to be re-evaluated. I dont even know who she is given the amount of trips Ive made to this store. Everyone tend to be helpful until I met this unfriendly clerk! I will never spend another dime at this store because it hurt me so bad. I nearly cancelled my frame order because of it. She even had the nerve to yell at the end in a mocking tone, "TO HAVE A NICE DAY" I didnt respond because Laura knew how angry I was. Never again!
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Edward Yoo
The offerings at the store eye usually fine. I give it one star because there is always a ridiculous wait to check out. I just walked into this location & counted over 60 people on line. Who wants to spend half there evening waiting to pay for merchandise? An absolute joke! I came here tonight to return 2 picture frames that were dented and chipped so make sure you check frames before you buy them. Hire more people and have some express self check out machines in the front where there is space. This is the 2nd time in a week where I walked in and walked out. This customer wont be back for a long time.
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Giovanni Medel
Porque por error de cajera que no se fijó que la máquina no estaba imprimiendo el ticket no me lo quisieron reimprimir ni aún hablando con la manager. Poca actitud de servicio la cajera de malas y aventando las cosas y la manager poco accesible .
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Ella L
This great store is very easy to miss because of its basement location and lack of entrance from the sidewalk. Ones you inside the store is huge with great selection of all kinds of art supplies. Every one who works there is extremely knowledgeable and polite. I especially appreciated all the help and attention we revived at the framing department. The people there were exceptionally professional and very helpful in choosing the right materials and colors to frame a very important photograph.
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Abigail Torres-Soto
For years after the Rag Shop closed by me, my craft shopping had to be done online. Now with this store (closer than Columbus Circle) Im able to get everything I need in one mega store. The staff are very helpful and when I forgot my discount coupon, the cashier offered his and gave me an additional discount. I will definitely be returning not only for shopping but hopefully for a crafting class in the near future
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Crystal Robinson
I love Michaels...in general, but when this location opened I was excited and cautious about the area. I assumed it to be packed and items everywhere but it is very clean. As others said, the line can be long but its do-able. Besides, the cheap products that make up the line will keep you entertained. Always screenshot your coupons if you are using your phone since there is no signal in the store.
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Caroline Minassian
We went to Michaels on a super crowded day, due to the influx of need for poster boards, yarn, etc. the day before the Womens March. Even after getting there a little last minute, they still had a good quantity of poster boards, yarn, and paint left! The line was the longest Ive ever seen, wrapping around the store through several aisles. And yet, we still managed to get through it in no time!
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Lee Dominique White
This store was extremely neat and tidy. Especially the yarn section. It was well organized by brand and yarn weight. As well as color. Which is great for those who is crazy deep in fiber arts. They had a large section of acrylic as well as sock and other kinds of yarn. I found this store to be a great place to cater to all my yarn needs and plan to make another trip soon.
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20mrsday
This is the best Michaels I have ever been in ever!!! Everything is nice and neat (including the sale/clearance racks before the register were super neat) and I was able to find everything I was looking for. The staff is super friendly and very helpful. This is will be my go to location from now on. Looking forward to attend some classes here soon.
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Tony Kauffmann
Its always understaffed, I find myself walking from aisle to aisle looking for staff and cant find anyone. And they arent very responsive when you find someone, they dont smile then point you in the general direction without much guidance or walking you over so you dont miss it. In general, I always appreciate online retail even more after going here
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Ildiko P
Great selection of craft and creative hobby,however when I was looking for a specific item was hard to locate it. First took time to find sales people,then they sent me to the middle open section,(which is big area if you not familiar with the shop like myself)when I found an other sales lady she helped me to locate it. Also long lines at register.
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Mei Ly
This store is huge in the middle of Manhattan. Great location and very organized store. There is always a line but it goes fast to pay for your merchandise. The staffs are very helpful and friendly. You can get extra discount by checking their website. Usually 40% off, which it is so great. It has everything that you need to do your own craft.
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Teo W
The ladies at the framing department did a wonderful job! The photograph that I recently had professionally restored looks beautiful, the framing was done expertly and the new type of glass they suggested really brings out the colors of the print. I will definitely use their service again and give this place my highest recommendations.
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J Tiwary
Micheals is a complete one stop shop for craft materials. Though the stuff is not cheap but variety is available and quality is good. I bought plenty of items from there benefitting sale and online coupons. The staff was cooperative but you need to look for them as they were not around to offer help but are patient n friendly.
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jt shen
Well organized, great selection. Though you can tell majority of the supplies are from China, the qualities are not top notch. ie. if you need great yarn, you should go to a specialty store. but the price and selection is good, and for me, im just starting calligraphy hobby, the quality isnt an issue at this moment.
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Phenix Hall
A bit pricey considering that most of their items can be ordered online from other suppliers. (Guess they havent received that bit of news). I use Michaela for quick convenience items, however if you need stuff in advance just go online. Even with the military discount of 10 percent I find the prices too high.