Category: | Office Supply Store |
Address: | 230 NY-59, Nanuet, NY 10954, USA |
Phone: | +1 845-624-3161 |
Site: | storelocator.staples.com |
Rating: | 2.7 |
Working: | 10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
WI
William B.
The Nanuet Staples must be the "Worst" locations on the east coast. Very poorly managed and "Always" short on staff. I went there to get 4, only 4, laminated sheets. The girl in the copy center was overwhelmed. I was the first one there. By the time I left 25 minutes later, she and one other girl who left, helped the 2 people who came in after me. She thought I wanted the cheaper lamination which was $2 instead of asking me if I wanted the expensive laminating which was $2.38. So 25 minutes later she hands me a large roll of laminated plastic which encased all 4 laminated items. She threw it in front of me and "Told me" that "I have to cut the sheets out", like I work at Staples. I called for the manager, Ramadan, who was just as condensating as the girl in the copy center. They both got an attitude as if it was my fault that the $2 lamination would take 25 minutes vs the $2.38 which took 5 minutes when I had it done there the last time. A word of advice Staples. You should take care of your first costomer FIRST!. You should ask them which item they prefer, and the manager should "ACT" like a manager and fix the problem. Do Not gives excuses and certainly dont become ignorant with the customer. I will file a complaint with the regional manager. They may not know the Nanuet Staples is undermanned and have VERY POOR managers there. Ramadan, the "manager" should not manage a TACO STAND! I wish I could rate this "NEGATIVE " 100 stars. VERY VERY POOR CUSTOMER SERVICE!
AR
Arik Matalyoni
They have everything, and they have good quality of products, but they just must do something about their customers service. I purchased ink from them and waited half an hour just for someone to come and replace the old package. The last visit really made me wonder if it wont be better for me to do all my paper and office purchases online, and have them delivered to me.
SH
SH. P
I have shopped at this Staples for many years and have found the staff/management very helpful and knowledgeable. The management particularly are always ready to make the shopping experience as pleasant a possible. Wide selection of items at competitive prices. I also appreciate their recycling policies.
SA
sam malik
Dont touch the printing department they cant follow instructions I tried them 4 times they keep on messing up my order very nice people but extremely incompetent
RE
Ren George Jacob
Incomplete order... Printing other customers order before my order which was sent 9 hour ago... Very horrible service..
7
7 R
同样的品牌商品,很贵,去别家店吧
GO
Goldy Klein
Customer Service nice and try to be accommodating. However, they do NOT fulfill what is promised!!!!
AT
Atara grossman
This place has tons of school and office supplies. Its very organized and neat with helpful staff!
CH
Chaim Rosenberg
I was waiting almost a hour by the Printing Department till someone looked at me
GG
GGHGH GHGHGH
Printing department is very rude and is incompetent. Not sure what comes first
MA
Mariah Britton
They were very helpful in the print center and I got exactly what I wanted
MA
marty ceresnik
Horrible service. Not trained and poorly managed.
RI
Richard Kenney
Nice staff. Place always has plenty of supply.
YE
Yehuda Mandelbaum
They closed early. Lousy customer service.
MU
Murph 2
terrible at answering phones
CH
Chi Zhang
Go to place for ups drop off
JE
Jerin Oommen
Great customer service
BR
Brady Wynne
I like the products
MO
Moshe Rottenberg
Fast check out
EL
Eli Katz
Helpful staff!
AR
Armando Espinal
Good service.
NU
Nureyev Bosquet
Slow service
ME
Meier Muller
Great store!