Category: | Department Store |
Address: | 1644 Merrick Rd, Merrick, NY 11566, USA |
Phone: | +1 516-771-0693 |
Site: | homegoods.com |
Rating: | 4.1 |
Working: | 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 11AM–8PM |
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Lisa Hyman
Im very disappointed with the customer service I received (or didnt receive?) at the Merrick Home Goods store. Along with other items, I purchased two boxes of dishes for $12.99 and was charged for three boxes. I didnt realize this until late that night, and contacted the manager (whom I wont name) the next day to let him know. He was very nice and assured me hed look into it and get back to me shortly, but I had to call again a few days later. All in all, I called a few more times and each time, he gave me a runaround and assured me hed be in touch...to be honest, I felt that he was just blowing me off and really couldnt care less. Well, it has now been two months and I have heard nothing (except maybe crickets chirping). If the charge for the item I didnt purchase was under $5, I wouldnt have called and would have chalked it up to a new learning experience of checking the receipt thoroughly before I leave the store (which Ive learned anyway). But to be charged for $13 worth of merchandise I didnt purchase is just wrong. And to be given the runaround for two months is unprofessional.
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Dillon Gonzalez
Great store! Clean, organized, and friendly staff! If youre in the area and looking for great products, come here.
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D. Cook
Most of the furniture is damaged. The staff is useless except for Alex.
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B D
Great selection. Fun to shop at. Always getting new stuff.
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Antonio Alves
Place to buy mother a gift she cant wait to throw out
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Happy Life
This place has everything
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Joseph Farhangian
Always have new stuff
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Supreya Mehra
Great selection!