Category: | Pet Supply Store |
Address: | 1296 Broadway, Hewlett, NY 11557, USA |
Phone: | +1 516-881-3809 |
Site: | stores.petco.com |
Rating: | 3.9 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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Jessica Aldana
Unprofessional place. They could not locate me in the system and they had to sign me up again for a new play pals card. Then, Claudia said my 15 week puppy is an "extra large" puppy and therefore she had to charge me $10 more when she initially told me it was going to be $30. Then, I finally see them cutting his hair, when Claudia comes out again and says "you never told me you wanted a haircut, thats $22 more". This was outrageous to me because when I called, the first thing I said was that I would like to make an appointment for my puppy to get a haircut. When everything was done, my puppies eyes are so red and they complained how my puppy bit her when she was trying to cut his nails. I told her he never bites the veterinarian when they cut his nails. Claudia also said that if he bites again, she was going to charge me extra. What a joke this place is. I ended up paying $70 for grooming when I couldve gone to a better place for the same amount of money. Also, my puppys paw kept twitching the whole car ride back home. Im never going there again.
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Ariel Padilla
My fiance & I were here to get fish. Its not our first time because we purchased from here before, however once we asked for fish that we are experienced with the worker we asked for helped started to hound us with irrelevant questions. After answering his dumb questions he refused to give us the fish we wanted saying the ones we want are "aggressive". EVEN after we told him we were there the previous days, have the info & such.. If they were "aggressive" I would have not purchased them & even on the detailed paper describing them it said they were docile. The only one "aggressive" was the employee. He processed to be extremely rude with me giving me attitude & disregarded my wishes to which my fiance had to say something.. He also comes off very loud & a know it all even if you know what youre taking about. Due to that, they have lost business from me. Theres never really any employees ever there, however the 3 people who do work there on a regular aside from the guy I experienced are very nice
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BLUETT williamson
Its a firstcome firstserve basis. But the quality of service is extremely by far the greatest. Petco treat every as there own and they provide patience with the grooming. large supply of care To meet all the their customer need
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Patrick Lally
Awesome store and very nice manager who bought us a new collar for our dog to replace the one that dog had since she was a baby but was stolen by some Bad Blak boys in Downtown West Palm Beach!! Sp we lo e it
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Tova Pesahovitz
The service was good but I was shocked at the charges. For both of my dogs I paid $60 more then I pay my regular groomer with the same treatment.
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Anabel Guevara
My luna have her favorite groomer there. She loves Claudia and i recommend her to anyone who want to take her special friend.
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Antonia Marrero
I love Petco over all. Staff is amazing. Keep up the good work. Prices are great and locations are great. Love!
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Cj Grose
Very rude too my wife so I could just imagine how they treat the animals.And she just call to get two dogs groom.
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SuperRondo9
Great store, handsome fellow Oskar helped me with everything i needed, Definitely a better Petco than Baldwin.
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Denise Robinson
Couldnt find staff. No one available to help with anything. Not friendly at all
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David Spier
Good selection of foods and other dog and fish needs. Friendly staff.
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Cheryl Schrager
So helpful. Amanda the groomer did a great job in my smelly puppy
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Hyacinth Frost
Good. Thought its my dogs first time, he was excited.
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Dottie Socks
Its an OK store. Always takes forever to check out
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raul gonzalez
Nice people.. slow service. Maybe under stuff
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Sonny Shaikh
Great Customer Service Look for Justin..
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Lamont Robinson
A live and well and is almost complete.
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Crys Benna
The pet groomer here is great
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Maria Lezaca
Very convenient and friendly
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Joe T
Good selection
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Андрей Никитюк
Good for pets