Category: | Grocery Store |
Address: | 533 Middle Neck Rd, Great Neck, NY 11023, USA |
Phone: | +1 516-773-4600 |
Site: | everfreshsupermarket.com |
Rating: | 4.1 |
Working: | 7:30AM–9:30PM 7:30AM–9:30PM 7:30AM–9:30PM 7:30AM–10PM 7:30AM–2PM Closed 7:30AM–9PM |
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sse1378
AVOID THIS PLACE AT ALL COSTS! They sell spoiled meat and refuse to return it b/c they have a horrible return policy. We purchased ground beef and chicken on Sunday and upon arriving home we immediately discovered both were spoiled and smelled awful. We contacted the store the next day speak to Abie the meat dept manager and after waiting on hold for a long time we were told he will call us back. We never heard back from him so we decided to make the trip back to to the store to return the meat and receive store credit. We were hasseled by Abie argueing strongly they dont take back meat due to store policy. I do understand and respect policy however when it is designed to only protect the business as a basis to sell bad meat and getaway with it then it doesnt justify it. Finally after explaining what has happened and made him understand they sold us spoiled meat he agreed to issue store credit for the chicken but not the beef! He claimed he can make an exception for the chicken except the beef arguing they never take back any beef. He also mentioned he sold the beef at cost and happen to mark it down on the day we purchased it. He wouldnt admit this when we told him he knew the beef was bad and therefore he marked it down to get rid of his bad meat. In all our years of shopping at various super markets including Fairway, Whole Foods, S&S and Food Emporium we never experienced such a terrible customer and service policy. All these supermarkets are understanding and accommodating either offering full refund or store credit vs spending 30 minutes arguing and trestimg the customer poorly. This is now how you treat loyal customers and sell them spoiled meat despite patronizing them for many years! STAY AWAY FROM EVER SPOILED AND SHOP SOME WHERE ELSE.
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A Private User
Ive been living in Great Neck for about 5 years now and recently found this grocer. They have incredibly fresh produce and fast checkout. What stands out about Ever Fresh is the cleanliness of the store. Although they dont carry all the groceries you need like a Stop and Shop, they have most products. In addition, I recently paid for my groceries and went home only to leave one of my gabs on the counter. I received a call from Penny who told me that they will hold on to them and that they were able to figure out who it was by the frequent shopper card I use. How is that for service? They also have a hige selection of Israeli and other middle-eastern brands like Sarbra, Achla and Osem (Bamba!). I highly recommend EF for their produce and cleanliness.
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sharon janovic
A wonderful place to shop. Spotlessly clean and exceptionally well run. The staff and management are truly customer service champions. Theyre always friendly, helpful and knowledgeable. The produce is always fresh and the prepared food is delicious. Even on a Friday when the store is very busy, it still runs so efficiently. Karishma is always on top of things and always has my order ready. I love shopping at Everfresh and wouldnt think of shopping anywhere else in Great Neck. Kudos and thank you for running such a top quality establishment !!
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Tommy B.
I went here to order trays of sushi, they are advertising it in their circular and website as buy 2 trays, get 1 free. I went to the store to place my order and the staff and manager claimed that it was a typo (meanwhile the fully have images created for this ad, took screenshots). This is false advertising. This company is run by bad people who try to deceive consumers. I will also be report them to the better business bureau for there false advertising practices.
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NovaKish
Nice store. It has everything you would need to cook a nice meal, and they have amazing sales in their weekly ads. The store, however, can be a bit crowded and overstuffed at mid day, with everyone trying to find what they need. I recommend going early in the morning or later at night. The staff is very kind but some of them speak broken English and it is difficult to understand them above the crowd. Other than those two points it is a decent and plentiful store.
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Mel S
Every time I go to Everfresh, I have a terrible experience. Their staff is rude, selfish, and incompetent. Their Manager is just terrible. The owner is absolutely crazy. The owner Abraham Bada told me that he has more money than he needs therefore his supermarket is perfect and has no issues. Who talks like that to their customer???? They have NO customer service skills. No respect for their customers. They should be shut down so the owner learns a lesson or 2!
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Ivri Anochi
Passover products extremely over-priced. I bought Passover coffee at Best for $1.99. Price for same item at Everfresh was $5.99. Jelly Pesach candies at Best was $2.99 and at Everfresh same item was $4.99. I will continue buying kosher meat and chickens at Everfresh but all other food products Ill buy at Best. Buying Pesach items at Best, I saved almost $40 from exactly same produce at Everfresh. Priced gauging before yomtov is a sin.
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PC Luach
Great store. Meat always fresh. Never had any problems. Weekly sales are truly better than other stores. Staff is Freindly. Their meat and produce section is well stocked and fresh. It is strictly glatt kosher. Non kosher eating customers might not realize that because of the kosher certification, they cannot carry a lot of items that you might find in a nonkosher shop.
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David S.
One of the best kosher supermarkets in Great Neck. Always have different items on sale every week. All around happy staff. They always make sure the lives are not long and open more cashiers. Can be very packed on Thursday nights, B Friday afternoons, and any evening before a Jewish holiday.
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Jason Romanello
Its relatively clean. Basic selections. Vegetables are fresh. Meat/poultry is extremely overpriced. Their prices are high when compared to the newer Fresh Market. Its location is convenient in the area; however, I wouldnt go out of my way to go to the store.
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Jonathan R
Small store, sometimes good deals through their weekly ads, but limited fresh food selection and otherwise expensive. Very poor customer service. The sushi area is not very clean, I got sick a couple of times from their sushi.
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Robin Septon Rudolf
Great kosher grocery. Excellent selections. Fresh produce. Only wish they had more prepared foods as they had in past such as tuna, hummus, etc. Also can be crowded as has narrow aisles. Staff very helpful and friendly.
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Mark Esken
Good produce, nice choice of meats, you can get custom cuts and special orders. They have frozen appetizers like empanadas, Morocco cigars, and middle eastern appetizers that are delicious!
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Shira Klein
I love Everfresh! My friends and family like to joke about it being a vacation in a supermarket - always fresh and great sales
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Vishal Patel
Kosher place where you want to shop.. people are so good they are down to earth when it comes to help...... very nice store.
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Jessica Hauptman
Very kind and helpful Staff. Fresh Food. Great Sales. I also love that they try new things and do fun events.
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Derek Goris
great supermarket , great meat! thank you Abie for his help, awesome guy great customer service
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Michael Mosesson
They get very crowded on Fridays and before holidays, but theyve got great prepared foods.
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Alon Kahan
Fresh foods and good kosher meat and always has what I want come here 4 times a week 5
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Arash Senehi
Friendly people exellent organic food clean environmental Great price for shopping