Verizon Authorized Retailer, TCC

Category:	Cell Phone Store
Address:	4245 Lakeville Rd, Geneseo, NY 14454, USA
Phone:	+1 585-243-3978
Site:	locations.tccrocks.com
Rating:	4.4
Working:	10AM–6PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 10AM–5PM

Location

Photos 11

Reviews 14

Michael Ryan

Excellent service and support during new sales. Once I got the phone and protective covering (glass top for phone) I was on my own. Even when I called to get history of when I bought the phone so I can check if it was still under warranty. Then they told me to call some vendor for the glass protector that broke saying they usually just cover it. No help or receipt or any information provided. I will be going back to a Verizon store so I can simply take it back to the store if there is an issue and they will do it right then and there instead of putting all the burden back on the person who purchased the device.

Floyd Emens

Rude, all they care about is upgrading you. The manager is cold, the sales staff does not make commission unless they talk you into a warranty and accessories added to your plan, beware.. Many services they charge for here are free at the corporate stores such as the one on Jefferson in Henrietta. Overall dissatisfied every time I have stepped foot into store.

Sheri Feathers Smith

Arrived a half our before closing found Frankie and Ramsey more than willing to help despite the hour . Ramsey solve my problem quickly and easily and Frankie took the time to explain things to my husband and myself . We are so glad to have a Verizon store close to home where the folks are very helpful and kind

Brandon Deane

I was on vacation and had an issue with my i-phone charging. The staff was friendly, knowledgeable and helped me with my issue even the pone was not purchased there. They fixed my issue and had me on my way quickly. Big thanks to the staff! -Brandon Deane

sue gaskin welch

I am very very happy with the service and product choices they found for me. Friendly and accomodating. They were able to help me find great choices while lowering my monthly bill. I was in and out within an hour. A great experience overall.

erin donahoe

Fantastic service for trading in my old phone for an upgrade. Very patient and helpful staff helped me get the best deal possible!

Jason Smith

Worst customer service that Ive ever received at any Verizon retailer.

Kathy Peterson

After a very rough start Frank was able to fix things. Thank you

Erin Totten

Awesome promotions! Friendly and knowledgeable sales staff!

Lukas Carls

Very friendly and informative employees. Brandon was a hit!

A Private User

See justin he is amazing. Great business