Marinelli Jewelers Inc

Reviews 12

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Rumplemenz

This review is to inform customers looking to re-size a platinum ring with side stones. This review has no relation to their products and prices. I do not want my experience with this Jeweler to happen to someone else so Id like to share my story. My fiancee and I needed her engagement ring reduced in size (7 to 5.5) so I brought it to Marinelli Jeweler. They specifically stated this ring could not be re-sized and told me to return the ring where I purchased it from (that is a pretty bold statement considering they were wrong). The Jeweler confidently told me theres nothing that can be done to this ring. Im sure you can imagine how the two of us felt after hearing such horrible news. Fortunately an acquaintance recommended a Jewelery store that has been in business for over 2 decades ( I do not want to display the stores name and turn my review into an assumed advertisement). Never did this Jewelery store lack any confidence in re-sizing the ring. They did inform us it was a tedious job but reassured us the reduction could be completed. $65 later and a sigh of relief from both of us my fiancee now wears her ring proudly. The ring fits her perfectly and the job was performed flawlessly. The moral of my story is if Marinelli claims your ring cant be re-sized dont walk out of there with your head spinning and believing your several thousand dollar investment wasnt a wise one. Look elsewhere and rest assured everything is going to be OK :) Good luck.

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Michael Nappi

We purchased a ring third party and needed it sized. As this was our biggest jewelry purchase ever, we wanted to go to somebody reputable. After hearing the commercials and seeing the longevity of the business, we chose Marinellis... Long story short, we went to pick up the ring and the diamonds had gotten chipped when getting sized (apparently that is a danger in upsizing). Trusting the owner Rich would correct the situation, we gave him the chance. After replacing the diamonds and doing more work on the ring, it turned out to have too many little issues between dings and differences. He asked for another chance, we gave him it, and we are now VERY pleased. Rich took ownership of the problem, was very professional through the entire process and promised at the end of the day, he would make us happy! How does he story end? He replaced the entire diamond ring by ordering an even thicker (better) setting of our choosing and hand picked the new 7 diamond replacements (normally valued at $600 per diamond for replacement). The new ring is arguably better than what we originally brought in and we are grateful we chose a reputable jeweler such as Marinellis as I question such a good outcome would have happened somewhere else. Based on the promise to make you happy, I would have to recommend Rich and Marinellis! Thanks for the beautiful new ring, my wife loved it!

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C Senese

This review is to alert customers that they may not be getting the best service/price.My experiences were far from acceptable. I was told by the son that it was $30.00 to pierce one ear and $50.00 to pierce both ears. I only wanted one ear pierced. When I went back to have my ear pierced by the owner Rich, he charged me $50.00 for the one ear to be pierced. Then I went back to purchase a 1+ carat diamond to make a pair of earrings and wanted to use his advertised coupon of 20% off any jewelry purchase and he would not honor his own ad. Then I had a ring repaired and my repair ticket stated the value of the repair was $0.00 and he charged me $38.00. Then he offered to buy back my gold. I took it somewhere else and got double what he offered. Trust me the customers future is NOT paved with gold, Marinellis future is paved with gold.

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Charley Gargano

I live in the local area but had never visited Marinelli Jewelers until recently. My mom is a Pandora fanatic so I stopped in to get her some Mothers Day beads. The salesperson was very helpful and then asked if I was interested in anything for myself. I had mentioned I was looking for a nice watch but didnt have a big budget. They showed me a couple of really cool Derek Jeter Movado watches. Was a little more then I wanted to spend but it is a great piece. So I walked out with something for my mom and myself. I would recommend them as they are not to pushy but have a nice selection and are good with matching you up with items you will enjoy.

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Lori Heim

I met with the owner to get rid of jewelry I no wore anymore and he was very warm, nice and welcoming when I met with him. The store is very nicely set up and as soon as you walk in you are greeted and the staff is very nice. I will definitely shop here in the future and recommend this store to anyone looking to selling gold/items they dont want/need and to purchase new stuff.

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andrea mongiello

My husband decided to purchase my engagement ring from Marinelli 3 years ago. He likes to support local, family run businesses. Rich, the owner, has gained our utmost respect and loyalty. He is an honest man who both my husband and I greatly appreciate. We are greatly satisfied with his services and guarantee on his jewlery. He is truely a man of his word!

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Ideal Domi

Excellent local jeweler. Nice selection and helpful staff. I purchased Pandora charms for my daughter recently and received an additional charm at no cost as part of a promotion. Highly recommended.

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A Private User

Good customer service, I dont feel like i got a good deal but I was in a rush to find something for my daughters sweet 16 present. The people were very friendly

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DM Anya

I had a great experience with Rich at Marinelli and he gave me the best deal for my gold and treated me really fairly.

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A Private User

price was decent but service was ok.felt pressure into buying my fiance ring here but very happy with design

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A Private User

Bought my fiance braclet here. Price was just right and service was great

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Sue Gladding

Always a pleasure to go there

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