Grainger Industrial Supply

Reviews 3

E.

E.M. T.

Ordered a much needed part for my business and paid extra to have it rush shipped overnight. I was assured it would be here the next day. After 2 days and it still didnt show up I called and was told they did not rush ship it and that it was still going to be a few more days to get here. They refunded 1/2 of the shipping price. Then, when it finally got here it was the WRONG part in the packaging for the item I actually wanted. The man on the phone told me I was wrong and that it was the right part even though I was looking at the picture of what ordered and the part in my hands with my own 2 eyes. Had to hang up and get a different rep who confirmed that they did in fact send me the wrong part and that they would rush ship me the correct one. If/when I get the correct one (on time) I will edit this review. *edit* Second part arrived 3 days later than promised and wrong piece was sent again. Returned it. Shopping elsewhere.

JO

John French

Friendly, knowledgeable staff helped me out quickly and Got a tool shipped in in less than 24 hours.

JO

Joseph Abbass

Quick service.