Toys"R"Us

Category:	Toy Store
Address:	3030 Sheridan Dr, Buffalo, NY 14226, USA
Phone:	+1 716-837-4350
Site:	stores.toysrus.com
Rating:	3.5
Working:	9AM–8PM 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 9AM–10PM 9AM–10PM 10AM–8PM

Location

Photos 100

Reviews 18

Queen Beast

My experience has been terrible! Im 7 months pregnant, and had a crib and mattress on layaway, paying on schedule, my wallet was lost with my claim tickets in it amongst other valuables, so I contacted the store to make sure no one could come and claim my merchandise, or the cash, at this time I was told that my order had been cancelled and refunded within minutes after my last payment 10 days prior. I was speaking to the man that took my last payment, he was also the one that helped me chose the crib and mattress, originally. I was told that corporate security would have to view the tapes to see what happened, and to call back in a week, mind you, I paid, took my receipt, and left the store. I checked my bank account, and there was no credit of the money back to my account, so as of right now Im out over $200.00 and a crib and mattress for my son. seems like some pretty shady dealings at this toys r us location. I will call and be at the store every day until I get what Ive paid for. I will also be in contact with the corporate offices.

Patricia DiLutis

I dont normally shop at Toys R Us but a had to buy a gift for a friends baby. I researched online for the ideal toy and went to the store to purchase it. I was blown away by all the choices and was quickly lost. An employee asked if he could help me (he must have noticed my fearful look). I vaguely described the toy I wanted and he quickly led me 4 aisles over right to the toy. The employees are really sweet and know their inventory well. Great store.

Stephanie Rabideau

Good experience the first time I went, but we just tried to go and pick up a training potty and the store staff very rudely shook his hands up at me and said "Were closed!" Should probably have Google change the closing time to 7am instead of 8pm. :-/

W O A H

Huge selection of not just toys, but also electronics and baby clothes. Many bikes to check out as well. Lines are not very long (how many toys could someone possibly be buying?). Place is clean and well kept.

William David

This place is practically paradise for young ones.There are toys as far as the eye can see and the ones you can find are guaranteed to impress you.Looking for toys?Then this is the place to go.

Nicola Dawn

I had a good experience here with the customer service staff. Very friendly and helpful lady with a good rapport with the rest of the staff.

Kathi Dapp

Ordered online and picked up in store, was quick and got a great deal on an all in one car seat

Marc Pascucci

Small selection with Babies R Us in the same building. Not as good as it was when I was a kid.

Anthony Scioli

Grew up in this store. So many great memories. OK selection of Toys. The kids love it now.

Albert Cowie

Great one stop shop for kids toys. My daughter like most kids loves this place!

Matthew Schultz

Never enough employees at the registers or customer service. Nothing special.