Journeys

Reviews 4

GI

Gina Gonzalez

I love shopping at Journeys but I guess I will stick to shopping online. I called the location at Kings Plaza earlier just to ask if they had a certain sneaker in my daughters size and I was told they did not by a "John" that works there. I then asked if they had it in another color and he rudely said..." Well, you didnt ask for that color" ....I got so turned off and I said "Nevermind...TY" and he hung up in my face. I called back and asked him for his name and he said "John" and again hung up on me. You shouldnt hire people to work with customers that are rude and have no patience. This person is trash. Im a manager of a non profit and Id be damned if my reps treated customers the way he treated me. They will get fired on the spot.

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KI

Kisha Thompson

I ordered a pair of sneakers, I received the confirmation that they were delivered to the store. I called the store and was on hold for 10 minutes. After holding on the person never came back to explain to me if they received my order or not. The rep who answered the phone at the kings plaza location was very nasty and his intentions was to leave me on hold for a long time. I will never shop from this store again. Get associates who is willing and want to work with a positive attitude.

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BR

Brayan Garcia

Theres nothing there

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HA

Hayden Hunte

Location

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