P.C. Richard & Son

Category:	Appliance Store
Address:	243 NJ-10, Whippany, NJ 07981, USA
Phone:	+1 973-560-9600
Site:	pcrichard.com
Rating:	4.9
Working:	9AM–7PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–9PM 9AM–7PM

Location

Photos 100

Reviews 8

Cornelius Hartnett

Replacing our dishwasher was a breeze at PC Richard in Hanover. This store has a large selection of high end appliances that meet the needs of the local demographic (more high-end models than the Succcasana store). We met Paula and told her that we were looking at Bosch & Miele dishwashers for their reliability and quiet operation. Bosch offered a water softener in their Benchmark Series. Our town has notoriously hard water, and that feature was attractive to us since we dont have a whole house water softener. Paula pointed out that a particular model had a 40 decibel sound rating and a few other features that we were looking for. Paula was sweet, informed, and helped us narrow our focus - comfortably guiding us to a logical selection. She was never pushy, only informative, the only type of sales person that we ever buy with. We purchased a Bosch model SHX88PW55N, and are happy with our choice. Paula gave us options for delivery and installation. Our delivery was on-time and the installation was done professionally. Paula informed us of our warranty and delivery options. We chose to purchase a 10 year warranty based on our previous experience with kitchen appliance repair costs. We felt valued as customers, and cared for by Paula. Now that our new dishwasher is doing a super job of cleaning our dishes, we are satisfied that we were given good guidance, purchased a good product, and we happy with the delivery and installation. Even though we spent a bit more than we planned, we feel as though we got a good value for the money. P.C. Richard has a family/business history of supporting law enforcement, and thats another reason for our family to do business with them. Well be in the market for additional replacement appliances in the next few years, and will be checking back in with Paula and PC Richards when we find ourselves shopping for them.

kevin Fletcher

Over the past several years, we have made several purchases from PC Richard in Whippany. The first was about 3 years ago on our quest for an upright freezer. The sales associate who helped us was Pedro and we learned lived in the same neighborhood as us. Between the fantastic pricing PC Richard had and the relationship we built with Pedro, we ended up buying not only the freezer, but a new flatscreen tv, sound system and phone. A year later when we were looking for a new dishwasher, PC Richard was the first place we went and of course to Pedro. We ended up getting a BOSCH dishwasher, again at some of the best pricing in the area. This month, we were window shopping for a new refrigerator. After discussing options with Pedro, we selected a Samsung that had a fantastic promotion being offered as well as a matching Samsung stove. We selected the PC Richard delivery and installation service and both crews were exceptional. Very professional, curious and on-time. Throughout all of our experiences, we have been extremely satisfied with PC Richard and has become the first place we look for appliance and electronics. Pedro has played a large part in this experience and honestly is the reason we have made the purchases we have. We have throughly enjoyed working with him and find him to be very hardworking and trustworthy! While Im sure there are other great sales associates, Pedro is our "go to guy"!

Mike Zalis

What a great experience. I was greeted by multiple people who were willing to help. Joe the manager was very friendly and supportive and turned me on to RJ who was very knowledgeable. They didnt try and up sell me anything that I didnt need and were attentive to what my concerns and interests were. I was more than impressed as they noticed I was with my family, gave my 4 year old & 1 1/2 year old balloons to keep them occupied while we discussed the particulars. I was very impressed with the fact they thought of other things i could use in the house that I wasnt even aware of. The store is not just appliances, they carry so much more than that. I would recommend PC Richard any day of the week, its hard to find good old fashion customer service anymore and you can definitely find it here.

Jay Figliolino

I recently had the pleasure of dealing with the store manager at this store. Joe is an excellent guy and recommended the right air-conditioner for my room. He didnt try to oversell me something that I didnt need. He and his staff made the experience great from start to finish. They even wheeled the air-conditioner out to my car and put it in my trunk for me without me asking. The following week I decided to replace a second air-conditioner and of course there was no way I was going anywhere else. I called the store to see if Joe was going to be there and although he wasnt he gave me the name of his assistant manager who treated me like I was family. ive already told at least a dozen people to go see Joe and his team for all their appliance and electronic needs.

Maria Alvarez

Well my husband and I have been shopping for appliances for a few months now and have been at various stores and at another PC Richards store. We came in last week and store was extremely bussy I was approached by a gentleman name Joe and he was very courteous and friendly. Joe walked us to the dept and introduced us to Kenny Wow what an experience from the minute we walked in and thru the time we walked out. Keny was so patient that we came in looking for one product and was sold all Theramdor product . And can wait to get our new kitchen ready. We had dinner with friends that night and all inspire about to them was my experience at PC Richards in Whipany. Kenny and Joe great people and we will recommend all our family and friends.

Thomas Mccormack

This store is great! The salesman who helped me was Nick Karnegis. He is an absolute gentleman who really knows his electronic profession. He went above and beyond expectations to deliver a terrific experience when buying a new Oled tv. I had worries, especially about my present sound system working with the new advanced HDMI TVs. He took away all worries as he went about getting the exact parts needed to make my system join up with the new tv. I am pleased with the service provided by PC Richard now as in the past. I am especially pleased to have worked with Nick Karnegis, a man who is very knowledgeable, courteous, and efficient. Would I buy from PC Richard in the future - in a heartbeat!

Joe Maklansky

I only have the best things to say about the store. Joe Vasquez the manager and the sales person RJ have helped me multiple times over the years from kitchen appliances to stereos , washer and dryers and TVs and even beds for my kids. They are always helpful and knowledgeable and dont just try to push the most expensive thing because it cost so much. They listen to what you want and then give you options on what to buy. Their prices Are always better than the competition and in the one case where they were not they matched the price without question. I have sent friends and family to them and they always have the same experience. Highly recommend that you go into the store and ask for them.

dariel cruz

I stepped in to pc Richard and son with the intention of getting a new tv. Ive had the same big tv for the past 10 years and it was time for a change. I was immediately greeted when I walked in and spent most of the time talking with a gentleman named Kenny G. He was so informative. I was honestly lost when I walked in and he made me feel equipped to make he right choice. He helped me pick out the best tv and took me through the steps. He even gave me his card and told me to call him at the store if he had any questions about the purchase. I was very satisfied with the experience and the customer service and I will definitely be returning to this pc Richard and son in the near future.