Category: | Jewelry Store |
Address: | 446 Springfield Ave, Summit, NJ 07901, USA |
Phone: | +1 908-273-1676 |
Site: | schrothlorenson.com |
Rating: | 4.2 |
Working: | Closed 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–7PM 9:30AM–5:30PM 9:30AM–4PM Closed |
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A Private User
We are relatively new to the area - A coin collector recommended Schroth and Lorenson for basic repair and servicing - I like to have relationships with the people I spend money with - They had some interesting pieces for small gifts, etc - My first trip in I was pleasantly surprised - I went back in to add something I forgot and wanted to wait for the salesperson I originally left my pieces with - Another lady was insistent that I leave my additions with her - I came back for my bracelet and was told that it was crappy and falling apart - I said I know that is why I want it repaired - It was a silver Gucci bracelet that I bought in Florence at University - They repaired it - I picked it up with the rest in a few weeks - I took a diamond watch that we gifted to a family member that needed to be overhauled and cleaned - They said it was working fine and sent it back with me - It continued to stop running - I took it back and they basically refused to help me or refer me to a watch maker - This store is confrontational and unhelpful - I am always amazed at service providers that like to say NO - Does anyone understand why people do not want to take responsibility for even their own business - The name of Schroth and Lorenson Jewelers should have the following qualifier under their heading - IF WE WANT TO DO IT - I took the watch to a watch maker in the city - The watch now runs - It needed to be cleaned - GREAT SERVICE -
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Kathryn Slonaker
Incredible, personal service with a selection to fit every need and want. We got our wedding rings, engagement ring, and last minute bridesmaid gifts (Ordered just one week out from the wedding!) through S&L. I also converted a necklace my father gave me as a child into a beautiful bracelet with their help. I could not be happier with all the meaningful pieces I have gotten from this shop. Rich and team are a joy to work with, have creative ideas and are all about providing quality and exceptional service to their customers. I will continue to come up from Virginia to my jewelers at Schroth & Lorenson, there is no one better in my opinion.
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Margery Slonaker
I have gone to Lorensons for last fifteen years. They are my "go-to" for graduation, birthday and wedding gifts. Great service and knowledgeable staff. I also just recently had a family diamond reset in an updated setting. It looks great and I was very pleased with how it turned out.
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Romelia Freydel
Rich Foley was such a wonderful person to work with! He was so patient and kind with me during the repair of my engagement ring. On top of that he was knowledgeable about the process with my insurance company and made me feel comfortable throughout the process! Thank you Rich!!!
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Lisa Virginia
Rich Foley has been our familys jeweler for 20 years and has taken care of us with everything from engagement rings, graduation gifts, estate jewelry and everything in between. Gives great and honest advice, and has always helped pick the perfect gift.
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A Private User
My fiance got my engagement ring here and it is absolutely stunning, and great quality. The Lorensons have been here for years and know tons about their business and what they are doing. A great family company and I highly recommend going in here.
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joella bedrosian
My family and I having been doing business with Schroth & Lorenson Jewelers for many years. They are a fine small business with exceptional customer service skills. They are the pillar of the Summit community.
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Sam Peterson
Best jewelry store around! Great selection of engagement rings, wonderful customer service, and very easy to work with. I wouldnt go anywhere else.
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Amelia Scott
Great service, knowledgeable and friendly. Have gone to them for expert appraisal, repair and purchases. Highly recommend!
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Elevy7188
Helped me confirm an appraisal. Honest and helpful. Definitely will keep them in mind for future purchases.
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Natalie Feinstein
I would be very careful leaving jewelry of any worth with these people. I found them to be untrustworthy.
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Carol Yingling
Love the store, Rich Foley has been the family go-to for years. Great service.