The UPS Store

Category:	Shipping and Mailing Service
Address:	579 Raritan Rd b, Roselle, NJ 07203, USA
Phone:	+1 908-298-1122
Site:	theupsstorelocal.com
Rating:	3.4
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–5PM Closed

Location

Photos 14

Reviews 9

John Henel

I had to ship a lot of items to two locations across the US - several paintings, hundreds of pieces of fragile glassware & ceramics, and a small piece of furniture. While cost was important, arriving undamaged was more important to me - 3 boxes to Colorado and 5 boxes to California. I worked with the store owner on the shipment. He took great care with my items, and gave me a lot of confidence everything would arrive safely. Yes, I paid a lot to have him pack things, but it was worth it. I did compare with other shipping services and his charges were quite reasonable. 7 of the 8 boxes flowed predictably through the UPS system, tracking as expected. The 8th box, the furniture, did not show up for tracking. The owner and I were in daily contact as he investigated with UPS what was going on. He took the issue personally. Then suddenly the day before the other packages were due to arrive, the 8th item DID show up on tracking, and was delivered along with the others in CA. All 8 boxes got where they were going, on time. Nothing damaged, except for one small stemmed glass. A solid success for me. I would definitely go back and ship from this store. Many thanks to the owner!

Joanna Lyszczarz

The worker was so rude to me. He was taking care of a customer before me and stops helping her to ask me what I want and while I was starting to explain to him, he cuts me off and makes me feel bad for not finishing with the first costumer in the beginning when I had nothing to do with that. Was very upset and uncomfortable. NEVER GOING THERE AGAIN!!!

A Private User

Walk in and they know you, before you have to say anything they just get what you came for have it ready for you, if something comes for you they give you a call. I love it ! so happy with them. : )

tia mia

Great customer service and zero wait time. the owner is very diligent with customers and patient as well. The staff is also very helpful and friendly

Anna Wawrzaszek

Very rude staff and overpriced for shipping boxes compared to other UPS Stores in the area. Wont return to this location again.

jian zhu

The charge is not reasonable. The owner tried to charge more money all the way. I will not use the UPS store 5821 any more.

Shannyn

Had two issues in which the owner personally contacted me and rectified.

Maged Youssef

Staff is very helpful and their prices are reasonable, like that store

Eli Charco-reyes

first time i see a pic of UPS as a tree