Gardner True Value Hardware

Category:	Home Improvement Store
Address:	2489 U.S. 9, Ocean View, NJ 08230, USA
Phone:	+1 609-624-1625
Site:	truevalue.com
Rating:	4.8
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–3PM

Location

Photos 6

Reviews 6

Rich Hart

I spend a lot of money there every year getting the house ready for the season. This year, went there to get a fitting for a dishwasher, got there a few minutes before they closed. I knew where to look since I am there often. Could not locate the exact fitting, then the lights go out. We yelled and someone came to help locate the exact part, since it was hard to see in the dark. No big deal. A few weeks later I needed 4 hose clamps, got there right at closing and a customer just walked out as I pulled up. I got out and the door was locked, I knocked and a young man shook his head "no". I tried to motion I needed 4 little clamps, again he shook his head in a negative manner. I threw up my hands in disgust and walked away. The little punk comes out and has some snide, sarcastic remarks. I left and wont be back. As I was leaving another customer was at the side door knocking. I drove past him and I said they wont let you in. He said his wife called for a very small item and it would be at the counter when he got there. I understand closing time, but when a customer arrives at that time for a very specific item, to the store employees should just ask them what they need, its not like a department or grocery store where you could browse for a hour, then I could see not letting someone in.,....I get that. But when you have 2 customers who know exactly what they needed, not to mention the part was waiting for him at the counter, there is no excuse for such bad customer service. I started another project, and instead of running to Gardner true value, I made a list and made the 15 minute drive to home Depot. Spent just about,$200 there that I would have spent at true value. I dont mind spending a few extra bucks at a small business rather than giving it to a big box stores, but Gardners True Value has lost my business for good. They also lost my neighbors business after I told them of my experiences there. I would not have been so angry if it didnt happen twice and the employee coming out and being a snot nose punk. BTW, he was 18-20 year old male brown hair, about 5-10" tall, working the closing shift on Saturday, July 1

MrJust2431

We have a house in Sea Isle City that is a rental property, whenever something goes wrong I go to this store. It is amazing that they literally have just about everything, including all the little things that home depot doesnt even have. We are very impressed with this store, and the staff are always helpful and friendly.

Gaberham Lincoln

Good selection of products, excellent prices, and the staff is always friendly and helpful. What surprises me the most is that the selection of gardening materials and tools trumps the local garden centers and rivals box stores. I go here weekly for something or another, and always manage to do well here.

Jean ROBERTSON

Nice hardware store. Employees helpful and friendly. Good selection of merchandise.

Daniel Kleuskens

Always my go to place.

Christen Sorenson

Propane filling easy