Category: | Antique Store |
Address: | 134 S Main St, Medford, NJ 08055, USA |
Phone: | +1 609-953-2950 |
Site: | medfordcompanystore.com |
Rating: | 4.3 |
Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM |
DA
Dan Elman
extremely unprofessional behavior, treats customers poorly, responds to complaints with lies and manipulation, personal attacks on customers. I went to one of their estate sales where they had sky high prices on badly damaged collectibles. They made us wait in the cold for several hours while the employees waited in the nice warm house. They could have let the earliest first few of us warm up in the empty hallway- the rest of the sale was roped off anyhow. The hall was empty, and an employee was there all night. They were charging 45 bucks for items that in good condition you can buy on ebay for 10, and theirs were chewed by animals. This is no exaggeration- I have pics. Action figures with missing heads and limbs and no paint were priced higher than mint condition examples online. I offered to help them for free with pricing and valuation- I tried to be polite and diplomatic, pulling their cashier aside & saying it quietly, because I have worked with price guides in the past & have 25 years of experience. I felt bad for the other collectors in line who waited and drove so far only to be faced with terrible condition and preposterous prices. They would not haggle at all. The prices were firm. I later found out that they posted pics to a forum with collectors like myself long before the sale and were warned ahead of time that due to condition they were only worth 1-2 dollars each, except for a few nicer ones, which did not appear at the sale- they had picked them out & sold them prior to the sale. I drove 2 hours to this sale & waited in the freezing cold another 2 hours to be price gouged 45 dollars for 2-dollar beat up stuff. Yet I left them my contact info & offered to help, fearing they would not be able to sell it and it would land in the dumpster. If nothing else where there good spare parts there, which we collectors hate to see discarded. I waited 2 weeks, and they never responded to my notes. When I left them a similar bad review on facebook after giving up comunication, we caught them lying- they first denied any contact, then said they deleted my messages, then they copied & pasted part of my correspondence where I pleaded with them not to just throw the stuff out, as I was certain no one had bought it. They did this in an attempt to discredit me saying that I didnt get the toys I wanted, which is not true. I purchased 5 small items and parts for the same $ I would have spent online from the comfort of my home. Im annoyed at the discomfort, the careless disregard for customers safety & health, and the greed they show the customers in charging 10, 20, and up to 45 dollars for items they knew were only worth a couple bucks due to extreme bad condition. Im not alone in this- there were a few dozen people waiting in line at that sale who experienced the same. What hurts most is that so many of them say they will never attend another estate sale ever, all because of how bad the experience was at Medfords sale. Im in the estate sale business myself, in another region. I do not service this area & have nothing to gain with this review other than warning others of the bad service and callous disregard for their clientele, both customers as well as the estate owners.
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Terrence Boyd
I hope you will read the reviews of this company on their Facebook page. This is mine which Im copying right from my original review on Facebook . I only went to the Star Wars estate sale because somebody told me about the Star Wars collection. My dad recently passed and he was the collector. Im learning about it because of the passion he had for it. It was the first estate sale I ever went to. I have to say the people who ran this sale had a BIG job and I was impressed by the way they handled it. The sale started at 8, so anybody who was there at 2:00 in the morning did that because they were greedy to be the first ones in. Nobody made anybody come that early. The pictures I saw on the estate sale site were exactly what was at the sale. Things might have been priced higher than peole expected, but just like flea markets, you know people are going to haggle. I made an offer on some things and I got a deal. The guy who left that ridiculous review was a shi*stirrer out in the crowd and anybody with common sense can see hes just out for some kind of revenge. I came back to the sale on Sunday late morning and bought dishes and a few things my wife wanted. I can confirm there were no toys left. This company did a bang up job. Anybody who hires this company is guaranteed to have a good sale. Nicest people to deal with.The guy with the cool mustach is a very cool guy and I cant believe how he kept his cool . Im sorry that that guy left such a poor review. Thats just nuts. I really want to speak up for Medford Company Store Estate Sales because first impressions are lasting impressions. I too spoke to a lot of people at their sale and their customers LOVE them. Star Wars collectors are a different breed I guess. Im happy, very happy , with what I bought, but if the people Im going to meet as a collector are anything like this guy Dan, I might think twice about trying to complete my dads collection. Im probably going to give it a chance, but if I run into this vengeful jerk I might need to talk to him, but my wife wont want me to. Anybody who would go to so much trouble to damage a hard working persons reputation for these ridiculous reasons has a mean streak and maybe not a soul. He was insulted that the estate people didnt want the "help" he offered. Why did he want anything at all if the stuff was the way he described it? It just takes common sense to see what lies beneath this. I dont think this company "needs" MY help either, but Im against bullying on any level and I liked this group right away, so Im doing the right thing by telling the truth. I plan to stop in their store too, when I can get to another one of their estate sales. Go and meet them. Youll like them too and if you need to hire a company to run your familys sale, hire these people.
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Leigh Abbott
An amazing store run by amazing people! My mothers estate sale was difficult for me, but they made it as painless as possible, going above and beyond to treat me and the estate with care and respect. At the same time, they took good care of their customers, regulars and newcomers alike. Im involved in the antiques business myself, and I think they did a marvellous job with the pricing and merchandising. They worked their socks off!
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Scott Santos
I would like to thank the Medford Company Store for helping with my mothers estate sale. Obviously not an easy task having an estate sale of a loved ones belongings Mark and his crew made this as painless as possible. They Did an excellent job at the sale and showed great integrity with their service. I would recommend them to anyone. Great local company.