Winterwood Gift Shop Inc

Category:	Gift Shop
Address:	526 Washington St, Cape May, NJ 08204, USA
Phone:	+1 609-884-8949
Site:	winterwoodgift.com
Rating:	4.4
Working:	10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–10PM 10AM–10PM 10AM–9PM

Location

Photos 100

Reviews 14

Ed Mor

I have shopped at this store for years buying my personalized Christmas ornaments and gifts in July on vacation. This year when I got home I opened 1of the ornaments and it was broken w/1piece missing so I didnt feel I broke it and that it was broken and overlooked when being wrapped in the bubble wrap. I called right away and a man took the information and said hed send another. Nothing came so I intended to take it back the next time I was in Cape May for business. I went today just to get a replacement and they asked me the mans name which I forgot. My receipt was long gone as I shred them when I charge. The item cost $8.99 & they refused to replace my ornament which was in their bag. I was horrified at their lack of customer service and the fact the manager implied I was a liar because WE WOULD NEVER HAVE GIVEN YOU A BROKEN ITEM. The manager on duty insisted there was a 7 day return policy and my ornament was old and couldnt be replaced. I would have accepted a like ornament of the same value. They lost me as a customer and the two women with me who fully intended to make purchases. I am saddened because I loved the tradition created for Christmas giving. I also would never have gone to the trouble of returning it if I had broken it.I worked in Customer Service 20 years and know the value of a satisfied customer. So beware if you intend to purchase dont expect any loyalty or consideration outside of their unreasonable return policy.

Jaclyn Granger

I have shopped both in this store and online. Every purchase I have made in store has been unique and something that I cannot find anywhere else. The one purchase I made online from them showed up broken and missing a piece. I emailed them and they sent a brand new ornament at no charge to me. My son and I look forward to going back every year and finding new ornaments for ourselves and family. For someone who doesnt really like Christmas I find this store fascinating and well worth the visit every year.

Elizabeth Popoloski

Love this Christmas store. Theyve got the best selection of ornaments and decorations Ive ever seen. They also offer other seasonal decor as well, depending on when you go. I definitely recommend.

Stephen Fuguet

Really awesome Christmas stuff (and cape may memorabilia). The aisles were very narrow and hard to maneuver. However, the large assortment of ornaments allows you to find exactly what you need.

John Comparetto

A lot of high quality ornaments. Better than what you will get at big box stores. And of course a huge selection. They also have some great lamps and other non Christmas decor.

Thomas Neuin

Christmas 365 days of the year! Two stories of some of the most unique Christmas decorations I have ever scene.

Randy Putt

We go there when we go to Cape May. There are so many ornaments and trinkets there for everyones liking.

Ralf Hoffmann

Cute place to get Christmas ornaments year-around. A little on the pricey side.

ogunrinbokun motunrayo

Beautiful shop at Cape Pay to shop for Christmas items and gifts

Steve Adamson

Got some Xmas shopping done early. Great place

Joe Fitzpatrick

Great store for Christmas souvenirs.