Trek Bicycle Store of Omaha (Papillion)

Category:	Bicycle Store
Address:	8410 S 73rd Plaza, Papillion, NE 68133, USA
Phone:	+1 402-935-1988
Site:	trekbicyclestores.com
Rating:	4.3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 11AM–5PM

Location

Photos 2

Reviews 11

Billy Marks

Bought my first trek there a couple years ago. Huge trek fan but not good experiences here. My bike had issues shortly after buying and they wouldnt stand by it. The biggest issue I had was last week when I went in to buy a inner tube and the guy asked if I wanted him to throw it on, stupid me assuming he was doing it just to show appreciation for my business. Charged $8 for tube and $12 for the 2 minute installment. I guess $12 isnt much to people that buy bikes there but it is a lot to me especially for something I could have done easily.

C Sparge

The mechanics Ive had the pleasure of working with (Steve and Frank) have always been knowledgeable and informative in regards to keeping my bikes in good condition. Opposed to fixing the issue and being vague about it, Ive always gotten educated on what I can do to prevent issues or best practices for basic maintenance that can be done at home. Additionally, though Ive never rented a bike from here, they have a large selection of bikes to rent. This is huge when it comes time to purchase a new bike, and much appreciated!

ledafrost

Lowell, at this location, was incredibly helpful and nice. He helped me put together a flat-tire kit for my bike, and as I looked around at the choices he took my items to the counter so I didnt have to carry them around. Checkout was fast. I wasnt sure what tubes to get, so I wrote down everything on my tire (lol) and showed him; he knew exactly what I was looking for. Store was also clean and well-staffed. Will return again!

Caitlin Brasel

excellent experience. when I walked in I was kindly greeted and asked what I was looking for [a bike thats good on the street, aka not a mountain bike] and the gentleman who helped me showed me several options, and had me test out the bike and adjusted the seat to the best setting. the gentleman inside also showed me how to change the tire on my new bike! will definitely come back for future upgrades!

jina lee

They dont seem like have a price chart, but charge whatever they feel like. I had them fix the left shifter a month ago and paid $33. This time, my right shifter needs to be fixed and they asked $50. I dont know what the price breakdown behind it, but it seems like they are overcharging and inconsistent about how much they charge for the same service.

Ivan Blair

I called asking if they sell used skewers, guy on the phone was super nice. I go in all the guys working were super nice, guy from phone comes out of the back and gives me a used skewer (a good one)!!! Im sure they dont do this all the time but that makes me want to spend money in the shop. Thanks again guys!

Peter Whitman

I rented a Madone while visiting family and the staff was very friendly and helpful. The rental price was good, too.

Tim Millard

Knowledgeable staff. They fixed my sticky lock with some dry lubricant for at no cost.

Brian Akert

Great staff eager to answer any cycling questions and knowlegeable service department

Scott Ames

Great selection of bikes and accessories. Staff was friendly and helpful.

Kantanan Garfield

Nice and friendly staff. Good experience here.