Category: | Used Car Dealer |
Address: | 34 Quinns Rd, Bozeman, MT 59718, USA |
Phone: | +1 406-570-7379 |
Site: | peakcars.com |
Rating: | 4.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
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Jen J
My husband and I purchased a vehicle at Peak Cars about 6 months ago. We bought it based on the awesome carfax report they were not hesitate to show us, it appeared to be very clean and taken care of, and what we thought was great customer service from the owner, Ryan, who sold it to us. In the six months of owning it, we’ve put in over $2,000.00 in repairs. The first repair was a thermostat that they had told us their mechanic had replaced but after a few weeks we noticed it leaking and took it in. Our shop mechanic then told us it was the original thermostat and it looked like someone had just used a silicone sealant to stop the leaking from before. This is when we realized that Peak Cars had not been totally honest with us. Our next problem we ran into a few weeks after that was that the oil pressure gauge kept dropping; the oil pump was going out and so we called Ryan at Peak Cars, even though we knew there was no warranty on it, and asked him if he could help us out and make it right. He was nice about it at first and said he would chip in $100 for the $500-600.00 repair at his mechanics shop, when we called about it the second time to get a time set up, he chewed out my husband and said it wasn’t his problem. He didn’t care about our problem, just that he had made a sale. Other repairs since then, replaced the oil pinion seal, new gas tank because old one was warped and leaking fumes (reason the check engine light kept coming on), and sunroof seal (found out it leaking after snow started melting in). And the repairs we still need to make; air conditioner that we thought was working until the warmer temperatures came around, broken driver mirror that we found someone had shoved a piece of foam in to keep it in place that had fallen out and now mirror swings in and out, and a bad heater core that leaves a sweet coolant smell in the vehicle and fogs up the window when the heats on. I would not recommend anyone buying a vehicle from Peak Cars. They are dishonest and only care about the sale. We are not impressed with the vehicle we’ve bought from them; it has been nothing but a headache!! If you plan buying from them anyways, I would recommend taking it in for an inspection at a different mechanic shop then theirs. That was our first mistake.
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Charles Lee
Hello everyone who might be reading this, I have a couple words for the review and quality that Peak Cars of Bozeman Montana has to offer. In short, buying my vehicle from Peak Cars was simple. Ryan and Matt made the whole experience pleasurable and easy. Had my car detailed and ready upon pick up, smiles on faces, keys in hand. Most importantly why one should look into Peak Cars for their new vehicle is simply these guys are with you the whole time, backing there vehicles to the highest standard of quality. In other words, you are not alone in the car buying experience. It can be very scary because these cars are used, and thats just the fact. I had some very heart breaking/bad troubles with my vehicle shortly after purchasing it. I went to Peak Cars explaining the situation. Without hesitation Ryan and Matt said to bring it in that following Tuesday to they could have their personal mechanic look at it. I did as such. It turned out the Transmission was going out at 116,000 miles, which is very usual for the kind of vehicle I purchased. They gave me a couple options and did not leave me out to dry. We, together, came up with an option that left me (the customer) extremely satisfied even though having a transmission go is never a good situation. These guys at Peak Cars are doing things right! Thanks again Ryan! Best of luck and Happy Holidays!
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Kevin Galyen
I recently bought a truck from Peak Cars and had a great experience there. The owners were friendly and there was no sales pressure or repeated follow up dealership phone calls after the test drive. You could tell they are confident in their product and are committed to customer satisfaction. They did everything opposite of the stereotypical dealership, which allowed me to make an informed, no pressure decision on the purchase I made there. There were a few issues with the truck as could be expected with any used vehicle, but they fixed them promptly without a hassle. Very professional, honest, and straight forward. I would highly recommend them if you are looking for a reliable used car, and Ill be going back to them for all of my business and personal car needs in the future. Well done, Peak Cars!
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A Private User
I traded in my car for a slightly older one and was very impressed with the customer service. We had a form that showed their mechanic looked over the entire car we were purchasing and everything passed inspection. However, within a month of having the car, I am having to replace a caliper, axle boot, oxygen senser, and trasmission. My first mistake was to trust that their mechanic looked everything over which was indicated on the form. My second was to not have my own mechanic look the car over prior to purchasing. Lesson learned.
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Peggy Grimes
We recently purchased a 2001 Ford F-150 from the guys at Peak Cars and were amazed by their professionalism and their determination to assure we were pleased with our purchase! There were a few small issues that we needed to have resolved and they made sure to take care of them quickly and to our complete satisfaction. We drove away completely pleased with our purchase and our experience with Peak Cars! Were continuing to enjoy our new truck and would not hesitate to recommend Matt, Ryan and Peak Cars to anyone!
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Peter Jessen
These fellas are awesome! Fair, honest and very helpful. The only used car dealer Ive ever seen that actually takes the time to hunt down truly great cars. Never thought it was possible to get certified used quality from anywhere other than a dealership and they proved me wrong. I searched for the truck I wanted far & wide for months before I learned about Peak. Then, much to my surprise, I got the exact truck I tirelessly searched for right here at home. Thanks for all your help Matt!!
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Jacob Henan
I worked w/ Matt. He was very helpful and accommodating when it came to test drives, questions, and making sure my 05 Nissan Frontier NISMO was good to go before my purchase. These guys have great cars and were very friendly to work with. I shouldnt need a new car anytime soon, but Ill tell everyone about them. Thanks Guys!
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A Private User
I have dealt with this dealership on many occasions. I have always had a great experience and left with exactly what I wanted. No games just honest talk with beautiful pre owned vehicles. The owner Ryan Melin has the ability to find the right car for you and deliver it at the price that is right for any buyer...
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A Private User
Ryan makes the used car buying experience a pleasure....not expected when looking for a used car, but maybe it should be! I love my car and got a great deal, and will be back when my son needs his first car for college. Trustworthy, comfortable, I couldnt be happier.
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A Private User
Ryan is a great auto dealer! He makes car buying like it should be. He gave me a great trade in price and the process was simple and painless. I would highly recommend Peak Auto to anyone buying a vehicle. I cannot wait to buy another car from him! Thanks Ryan!