NAPA Auto Parts - Poison Creek Inc

Category:	Auto Parts Store
Address:	2616 W Main St e, Bozeman, MT 59718, USA
Phone:	+1 406-587-9211
Site:	napaonline.com
Rating:	4.1
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM 10AM–4PM

Location

Photos 16

Reviews 21

Sean Clearwater

NAPA Bozeman has consistently tried to ring me up with the most expensive brand of a part I am looking forward to. They will only tell you that there are much less expensive brands available if you ask them directly. For example, I went in to by an air filter which I know they have for $4. The cashier retrieved a NAPA Gold for $14 and tried to ring me up. I asked about cheaper brands, and he told me that there was a NAPA Silver for $10. I asked him, "What about the ProSelect?" Only then did he let me know that it was available, in stock, for $4. This has happened to me 4 times in a row. This is not a coincidence and I can only believe they are doing this purposefully to snag $ from unsuspecting customers. I do not like businesses that you have to watch to keep honest.

Jason Buehring

Reply to dean S thermostat comments. When Dean notified us that his mechanic had found the thermostat defective and wanted his money back plus labor Napa asked to speak with his mechanic. Upon speaking with the mechanic we did confirmed that Dean indeed have an over heating issue. The cause however was not the thermostat. The mechanic had found that the impeller on the water pump was broken and it was not moving water causing the over heating issue. further more we put the thermostat in boiling water and it opened. We did not pay any labor as the part was not defective. We did however offer to refund the purchase price of the part.

Graham Groshart

I had a NAPA Legend Premium battery that began to fail within its warranty. I had read the warranty and understood the terms and was pleased to have that honored with replacement on a prorated cost, just as described (It was past the free replacement, but still within terms). Quick, informative service. Also, having your receipt is instrumental in any process like this.

Dean S

These guys sold me a defective thermostat and then refused to refund my money or pay for the cost of a mechanic that found it to be defective and replaced it with a new one. I would avoid this NAPA...

James Weston Eckhardt

Ive been here many times, and thats for a reason. The on hand parts selection is excellent, the staff is friendly, and the prices compete with all the other auto parts stores.

Chris Newman

My first trip to Bozeman NAPA clinched the deal. The staff is knowledgable, friendly, and helpful. They even had the obscure part I was looking for. Ill be back!

Travis Keating

Staff unbelievably kind and friendly. Absolutely went above and beyond for me, much appreciated.

Noe Alexander Carranza

Muy trankilo todo asu alrededor

A Private User

Recently under new ownership. Excellent inventory and even better customer service.

James Gamble

Very knowledgeable and helpful staff. Can always find the right parts.

Gerald Urbach Jr.

Tryed to get a part and they told me that they dont carry it any more

alex Jones

i must say this is one of my favored places to go to for auto parts