OfficeMax

Category:	Office Supply Store
Address:	1927 Wentzville Pkwy, Wentzville, MO 63385, USA
Phone:	+1 636-327-0370
Site:	officedepot.com
Rating:	3.7
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 16

Reviews 28

A Private User

I have had three very bad experiences at this particular Office Max. The cashier gives the impression that her salary depends on declining rewards cards. The rewards perks have been useless for me, because they always find some way to say they are not valid for THAT purchase. Most recently, the cashier looked at my $15 reward card (for $50 purchase, which I had in my cart) and told me it wasnt good until June 20. When I questioned her about a reward not starting until a couple of weeks in the future, she shrugged her shoulders. Unfortunately I didnt have my reading glasses. When I got home and looked at the reward card, it in fact expires June 19, and of course, is valid anytime between now and June 20. That is, it should be. The sales clerk at that same store also recently told me a particular pen was no longer being made by the manufacturer. They happily sold me something else. Lie. I later discovered the pen has NOT been discontinued.

A Private User

If the sales person (manager in my case) tells you that it will be easy to get a refund (gift card) should the equipment you buy extra coverage (MaxAssurance) for breaks down, is not telling you the exact truth!!!!! I already had my HP Printer replaced FOUR TIMES! I requested a reimbursement and the MaxAssurance IT supervisor said that if they have a replacement I will NOT be entitled to a reimbursement. Furthermore, in order to even be considered for a reimbursement you must meet a long list of criteria. Once you call your issue in and explain the situation, you are then forwarded to the IT support – to explain your situation. After that, they forward you to CyberTest – to explain your situation, etc.

Mr Black

If I could of gave them no stars I would have. I purchased a laptop from this location yesterday and they told me either come back tonight or tommorow because it had a demo mode so it couldnt be hooked up to the Internet. When I came back they said it had crashed the hard drive and they would give me a replacement. When I asked for the specs he said it wasnt as good it had less memory and less ram and it also the processor was not as good and the screen was small but thats the best he could do. And he agreed it wasnt a better laptop. He wasnt willing to replace with anything else because it was the last one they had in stock.

Noel Texangel

The salesman was really an amazing technician and explained everything to me in understandable terms. He was an older man but was spot on with all the new technology my boss sent me in to purchase. I will be asking for his assistance whenever I need to purchase anymore office technology. Ask for Jeff, he will help you get the right product for your particular application.

John Destin

I dont know about others, but had a very good experience here. I honestly dont know a darn thing about electronics/office supplies. The sales associates took their time & patiently explained everything to me as I asked a ton of questions.

Sarah Jackson

Staff was very helpful when I was looking for a printer. I didnt know what I was looking for, I just knew what I needed it to do. and 5 months later we are still happy with the suggestion

Matthew Ruppert

Staff is quick to offer assistance and they stock items that are harder to find, such as ribbons for old dot matrix printers. They also price match competitors, including Amazon.

Jacob Danielson

Came here for school supplies. Able to find everything I needed. Good use of space and very organized. Nothing special–just your typical OfficeMax.

Rob Kroupa

Took a while to find everything I intended to buy and no offer to help me find anything but at least they had everything I needed.

Jeffery Deaver

Horrible service, every time Im there Im treated like Im a huge inconvenience for shopping because they are short staffed.

Susan McCafferty

Very experienced worker helped me to find a good reasonable printer that did everything I wanted on a printer

Misty Mickeletto

Friendly, clean and organized. I was asked more than once if I was finding everything OK. Great store.

Greg Bruckerhoff

Overpriced, too many hidden charges, set up ect. For simple letterhead. I went somewhere else.