Category: | Florist |
Address: | 1925 W Randolph St, St Charles, MO 63301, USA |
Phone: | +1 636-946-7641 |
Site: | parkviewgardens.com |
Rating: | 4.1 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 9AM–5PM 11AM–3PM |
A
A Private User
I have shopped this garden shop several times for live plants & have never been disappointed. I have gotten several really nice flats & mixed foliage baskets, which have been healthy & well fed. I did have one problem recently, where I had ordered a large birthday bouquet for my mother. The bouquet did not look like the style I ordered in the least, & was not arranged with the expertise I had seen in previous visits to the shop. The customer service was a saving grace when I had called to politely complain the bouquet not as ordered. She immediately apologized & asked if she could remake the bouquet & resend it. When I declined that option, she then asked what she could do to make it right. She took a percentage off the purchase that I felt was fair & correct - after all, they did make a bouquet & did deliver it on time. My vote is great on plants, & a work in progress on cut florals. With customer service like that, theyll be winners in my book.
A
A Private User
I purchased a bouquet of lilies for my wife and got stems that had no open blooms yet. I was told they would open in a day or two. After a week they were still unopened, and had withered. When I told them what had happened and asked for a new bouquet they were unhelpful and refused to give me a refund or new flowers.
MA
Matthew Boyle
They were incredibly friendly and helpful. My order was very last minute and they went out of the way to help me out. I did some shopping around beforehand and they seemed to have the best prices for the best quality. Will defiantly use them in the future.
SU
Susan M.
Parkview Gardens is my go-to florist. Their designer, Bren, is very talented and creative. The entire staff is knowledgeable, professional, and so willing to help. Plus, their roses are the best and the most fragrant.
BL
Blake Mills
The staff was really nice and the bouquet I bought looked great. It was easy to place my order online as well. I definitely recommend this place.