La Merite Bridal Shop

Reviews 3

KA

Karmin Sweet

OMG!!!! THE OWNER IS RACIST, RUDE, AND ARROGANT!!!!! I want to start off by blaming myself. I actually read the reviews prior to visiting this shop and they were horrible however, I decided to give the shop the benefit of the doubt because time was ticking and I was in need of a dress. (What a huge mistake!!!!!!) I visited the shop and ended up finding a dress to my likings and made a purchase. I did notice while I was picking out and trying on dresses, how short and rude the owner Art was with customers that came in as well as customers that called in. However, I was delighted by the ladies that assisted me in the shop. I also observed one of the ladies that work at the shop shaking her head and making a side comment stating "Art needs to stop talking to people crazy. Especially when they are spending big money for such an important day." At the moment I did not think anything of it as I was happy with my dress and had not interacted with the owner. After everything was all picked out and set, I had my first interaction with the owner and was not impressed. He received a phone call while taking my payment, paused the transaction without excusing himself, and had a 15 minute personal conversation right in front of me prior to processing my order. This was not an important call... The call was simply... How was your day? And... What are you doing tonight? (This was strike 1) One of my brides maids came up to the shop within the same week to look for some brides maids dresses and stated the owner was in the process of assisting her however, when a Caucasian lady walked in needing assistance, he left her without excusing himself to assist the Caucasian lady and never returned to assist. (This was strike 2) I called up to the shop prior to my dress arriving to get the roundabout date it should arrive and spoke with the owner. The first time I called, he briefly answered the phone and stated "Call back we are busy" and hung up. I was unable to call back immediately as I had to return back to work. I called him back after I got off and questioned why he hung up and he bi-passed my question asking what I need. I asked him to please confirm when my dress will arrive. He gave me a date stating my dress and veil will arrive that day. I stated I am sorry sir, there must be some mistake, and I did not order a veil. He immediately started fussing at me! He stated, "DONT CALL AFTER YOU PAY AND COMPLAIN ABOUT YOUR ORDER! I GAVE YOU THE DATE THE ITEMS WILL ARRIVE! ....(I was totally confused as of why he was treating me this way, Especially after I just spent over a thousand dollars???) I explained I am not complaining, I am telling you what I did not order. He continued to fuss and curse at me. I requested to speak with one of the ladies that assisted me and he stated I AM THE OWNER OF THIS STORE THE LADY YOU WANT TO SPEAK WITH WORKS FOR AND DISCONNECTED THE CALL.... (This was strike 3) I called back and spoke with one of the nice ladies that worked at the shop. She apologized for the owners actions and stated I actually do NOT have a veil on my order and he must have been confused. I told her I am extremely upset and really want to take my business elsewhere. She encouraged me to just hold tight to get my dress and if I choose just dont do business with him again. Unfortunately based on the circumstances I must still get my dress. Never again will I support someone of this character. My bride’s maids, grooms men, mother, and mother-in-law all were going to get there attire here however I stopped them before they made the huge mistake that I made. The sad part about this is he could have at least apologized. The owner simply does not care! PLEASE DO YOURSELF A FAVOR AND DO NOT PURCHASE ANYTHING AT THIS SHOP!!!!!!!!!

ER

Erica Smith-Reed

Have you ever been to a wedding shop where the owner will not allow you to order your actual size? Well this is one. We went in to purchase bridesmaids dresses and a wedding dress for an upcoming wedding. I was size for a size 10, lets remember a size 10, and one of his workers verbally said that he (the owner) ordered it in 14 because he felt like my measurements matched what the company suggested. But I wear a 10. And agreed to a 12. Please tell me how did I manage to get a size 14 in the dress? It fell off me like a hoola hoop. Now mind you, I have shopped here for my wedding 3 years ago, I have had other brides come there for their wedding because I am a planner, and we have spent thousands of dollars with this man and his company. For him to tell me he will not pay for my dress as well as the other girls dresses to get fixed. He over talked me the entire time I was on the phone yelling "Thats your opinion about the size". Now please tell me, how is my size my opinion when the dress clearly says a 14 inside and all of my other bridesmaids dresses even from a wedding 3 months ago is a 10? Now I warn you, unless you are looking to feel intimidated, be gipped out of your money, and not be taken care of the owner then this is your place. I normally leave amazing reviews for this place....but this time Im out of a extra $120.00 to get my entire dress made into a new. Lets not forget the bride is clearly a size 14/16 in girls and a size 0 in women. And he order her entirely too big. Now she has to pay almost 300.00 for alterations. He said its our fault because we are this size. And he also said that the junior bridesmaids "looks like she is a size 18". Mind you we are talking about a 12 year old. Who is maybe if maybe a size 12. DO NOT SHOP HERE IF YOU WANT TO LOSE MONEY! P.S. I had to hang up on hi because he just would not allow me to talk and told me my opinion does not matter its what he puts on paper is what matters. What a joke! Dont expect them to correct their mistakes. ART IS A CON ARTIST!

JU

Julie Baum

I originally visted this shop with one of my bridesmaids to find a dress for her and the rest of my bridesmaids for my beach wedding (which was 7/13/12). She decided to browse the bridal dresses as well picked out a dress that she insisted I try on. It was the first dress I tried in my search and it ended up being the perfect dress for me. During that first visit we had an odd encounter with the owner, he barged into the fitting room (in the middle of my bridesmaid trying on her dresses) so he could "bring clarity to our shopping process" since we had too many dresses in the fitting room according to him. We were actually doing just fine on our own and were left in awe by his un-welcome opinions and "help". I should have known then that this was not the place for me to purchase my dress, it was such a unique dress and I was so sure it was the one for me, that I returned a few weeks later with my mother and the rest of my bridesmaids. We once again had a run in with the owner in the dressing room, this time much worse. I was ready to purchase the dress before he came into the picture, but his rude, insensitive manner during the fitting process left me in tears. We walked out of the shop and refused to go through with the dress purchase there, despite one of the sales ladies efforts to smooth things over. She acted as though this sort of thing happened all the time - and was very sweet but I could not stand the thought of having to face that man again each time I came in for a fitting or to pick up the dress. I searched all over town to find another shop to order the dress for me, and I am SOOO glad I did after reading all of the other reviews. Shopping for a wedding dress should be such a happy thing, and he ruined it for me and my wedding party