Category: | Home Goods Store |
Address: | 4401 MO-30, House Springs, MO 63051, USA |
Phone: | +1 636-671-0079 |
Site: | hoodshomecenters.com |
Rating: | 3.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed |
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Erin Tesar
I went to Hoods to get a higher toilet as a present for my inlaws. The ad advertised a toilet with lid for $69.99. However the lid did not come with it. Therefore I bought the lid for $35 and when installing one of the screws was faulty and had to go buy new ones. Then when installing toilet found out tank cover had two very noticeable blemishes. We live an hour away, but went bank to exchange. They went to look and all of this toilet tank covers and came back to tell us they all had blemishes. They said a new shipment would be in Thurs. Called Sat before I made a trip dow, and they said no shipment had come in, but they had my tank lid. When I got there, (3rd trip when I live an hour away), I was told it was off the display. I took it even though had minor scratch. Wasnt really noticeable. Got home to put on toilet and it was the wrong toilet tank lid. I now have to make a forth trip back. We have bought several items here, cabinets, flooring, doors, and even toilet with no problems. When I called and talked to the manager he made it right. The entire shipment was messed up. Not his fault but frustrating. Again he was great to work with and made our travel time and frustration worth it.
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Salena Wood
Absolutely terrible. We ordered french doors for our walk out basement and they told us it would take 2 weeks. 33 days later they finally were ready. They werent priced any better than Home Depot/Lowes but we thought we might get a better quality door. Nope. Not impressed at all. They were rude, never called us back when we asked them to, and the mini blinds inside the glass were mounted improperly so they hang wrong. They only other thing weve ever bought from them was a night stand that was glued together instead of put together using wood screws and fell apart as we were unloading it from the car. Unbelievable. I would never use them for anything again. Stay away from this store. The only thing we got good out of the experience was a referral to a good installer that came out on July 4th to make up for the horrible service from Hoods! Thank you Quintin!
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Bob Lee
I HAVE NOTHING EXCEPT GOOD THINGS TO SAY ABOUT MY EXPERIENCES AT HOODS, HOUSE SPRINGS. I HAVE PURCHASED MANY ENTRY DOORS AND NUMEROUS PRODUCTS THERE. THE ONLY ONE SMALL MANUFACTURING CONCERN I HAD WAS QUICKLY ADDRESSED AND SATISFIED WHEN DAN CAME 35 MILES TO MY HOUSE. REFERRED FRIENDS AND NEIGHBORS WHO BOUGHT AND WERE PLEASED.WITH THE SERVICE AND PRODUCT.
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Straight Shooter
staff are rude and would be fired anywhere else...prices are ok, but the goods are cheaply made...if you want to save a buck, its where you go...its only as a last resort that we even other to go there...bet the manager doesnt respond to this review...!!!
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Fred and Heather
Planned our kitchen out with the help of an employee. She did a great job and was very patient with us...
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Robert Kite
Great customer service speedy check out an even loaded it for me.
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Sam Scott
Great place with cheap prices, excellent hardware store!
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Arnold Keen
The updates are great. More upscale choices now.
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Dave Jenn
Good place to get something cheap., .cheap...
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Terry Sartori
They have good prices and deals
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Thomas Steel
Had good offers of assistance
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Mike L
Staff here dont help much
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loretta brown
A little high on prices
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Billy Kaiser
Yes