Category: | Bridal Shop |
Address: | 15882 Clayton Rd, Ellisville, MO 63011, USA |
Phone: | +1 636-527-7130 |
Site: | blossomsbridal.com |
Rating: | 4.3 |
Working: | 10AM–7PM 10AM–5PM 10AM–7PM 10AM–5PM 10AM–5PM 9AM–5PM 10AM–5PM |
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Ashley Toebben
I dont even know where to start. This place caused so much stress the 9 months before my wedding leading up to 2 days before my wedding. I had looked at many different places for a dress. I did find some at other stores but really liked this one at Blossoms. If I would have known it was going to be hell from day 1, I defiantly would have went somewhere else. I decided to get the guys tuxes, bridesmaids and my dress all there since it would be "easier". (Boy was I wrong) all the guys got fitted for their tuxes and the bridesmaids all went also. They made 2 of the guys come back (remind u this place is an hour drive one way) since they said when they measured the first time those measurements seemed wrong. We also had called 5 months before our wedding to add a dad to the tuxes list and when we called she said oh yeah those tuxes are in and ready for pickup. My now husband said how is that possible because not every guy has been in there yet and our wedding wasnt for another 5 months. Then when I went in to try my dress on a month and a half before the wedding I had them make sure they added that dad to the tuxes list and they didnt. When my brother went to get fitted he asked to see the color of the guys vest under the jackets and she said "yea its this cypress color" my sister not law was with him and she said ooooh I dont think that is right u might want to call the bride and check. Everytime someone went and got fitted I would get a call asking about the orders or they couldnt find our order and the list of the guys. They never knew what was going on. They also knew my daughter was a junior bridemaid and was 9. They ordered it in a size 14 in womens. The dress came in a month before the wedding and when I got there to try it on I looked at it and said that isnt a 14 in junior and they said oh wow thats defiantly not. Then they said well we dont know if we can get one in by the wedding now but we can alter it but it wont look like its suppose to since they would have to take 2 feet off the bottom and 5 inches on both sides of the dress. I said no u need to get the one I ordered in. The owner was able to get the correct one in a week and a half before the wedding. When we went to try it on she said for the troubles with that dress she would alter it at no cost to me. I had to pay the rest of that dress off and the other half of my dress. The owner said well with the troubles of your daughters junior bridemaid dress I will take care of steaming your dress. I looked at her and said wait a second your telling me u dont steam the brides dress before u give it to her and she said no its usually an extra $100. I said I cant believe a bride that brings over $3,000 to your store u charge to steam their dress on top of how much the dress cost and was never informed of that when ordering. I was told about the bussel and the pads in the bra area. The Wednesday before the wedding the guys went in to get their tuxes and try them on and 7 out of 10 all needed something reordered and one didnt even get shoes sent. To top it all off the $80 bussel job lasted 20 minutes at my reception. I had to have a family member miss some of my reception and run to the store and get safety pins to pin my bussel up. 2 out of 3 clips didnt stay on and so my train would have dragged all night. That just topped this place off and I would highly recommend staying away unless u want constant stress and headaches and to come out feeling like u paid more then u deserve after all the headaches and troubles.
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Ashley Broviak
I have nothing good to say about this Bridal shop. I sent in my measurements for a bridesmaid dress back at the beginning of this year. When I went into the shop to pick up the dress, the store manager Cindy was at the front of the store in an argument with a mother of the bride who she had spoken with on the phone the day before. Apparently the mother was told by Cindy the dress would be half off because it was a discontinued dress. When the mother got there to pay for the dress she was trying to charge her full price. The way she spoke to the mother was extremely condescending, and to argue with her in front of other customers was very unprofessional. It took about 15 minutes for someone to assist me. An associate finally went into the back to grab my dress only to make a pit stop at a bride trying on a dress to chit chat while I waited some more. Finally the other associate at the desk saw me waiting and went to go check on her. After about 30 minutes from the time I entered the store, I finally got to try my dress on, in a dressing room with no mirrors. Size 16 fit perfect, even after they told me I needed a size 18. I’ve been in 2 other weddings this year in a 16 so I think I know my correct size. So granted my first impression was not good. My dress sat in my closet until the wedding. The day of the wedding I went to zip up the dress and the zipper wouldn’t budge past the fabric on the waist belt. I took the dress off, still wouldn’t budge. We tried candlewax and everything else the internet told us and nothing worked, under the zipper finally broke. I had to be sewn into my dress an hour before the wedding. After speaking with Cindy and the owner Jason, they would not refund me a dime, said they have never given a refund period. Every single bridesmaid in our wedding party had nothing but a horrible experience with this shop. Cindy had told 2 of the other girls because they were “blessed on top” they needed a size 20 dress. They had to pay an extra 20 bucks for a “plus size” dress then another $120 to have it altered because it was the wrong size. I’m pretty sure they just suggest bigger sizes to have you spend the extra money to have their seamstress alter it. So I would avoid Blossoms Bridal at all cost!!!!
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A Private User
Blossoms Bridal was not a bad place to shop for a wedding gown, but I am a little shocked that the reviews are as high as they are. The attendant and owner are friendly and really seem to want to please you, but are lacking in some areas. For starters, I was disappointed with the selection. The store consisted of a large amount of fit and flare gowns, which is fine if that is what you are looking for but those of you in the market for an A-line or ball gown go elsewhere. What bothered me about this the most is when I would ask for specific things (like a ball gown). They would breeze over my request and continue bringing me other dresses. After repeatedly asking they finally just came out and said we don’t really carry them. If you don’t have it fine, but just be upfront with me. My main complaint is the lack of assistance in putting the gowns on. The attendant was very good about putting the gowns away when I was done with them, but I had to take them all out of there bags and put them on with help from a friend in a small dressing room. Above all it was very difficult to get a feel for what the gown would actually look like on me because they were all large on me and the attendant never used the clamps to fit the gowns to me. The shop I ending up buying my dress at (Clarice’s Bridal) had an attendant not only help me into each dress, but clamped the back of every dress to fit me. Overall, I didn’t get the full bridal experience I was looking for in Blossoms Bridal’s. It feels more like an outlet mall that you would buy a prom dress from than a bridal shop.