Sprint Store
| Category: | Cell Phone Store |
| Address: | 14885 S Robert Trail, Rosemount, MN 55068, USA |
| Phone: | +1 651-344-8002 |
| Site: | storelocator.sprint.com |
| Rating: | 4.5 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
Location
Photos 1
Reviews 43
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Mike Ginther
Poorest customer service sprint will loose customers because of this location. Waited 10 minutes then were told she didnt know how to fix our problem. Then told us as new people walked into the store that she needed to help them and we would have to wait 15 more minutes. I declined called sprint and my problem was fixed in 5 minutes. Poorly trained in knowledge and customer service. If I was sprint I would take away this third party vendor.
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Rebecca Stewart
These guys are fantastic. Dennis and Anthony were in when my dad and I stopped and they were incredibly helpful, friendly and hilarious. They make upgrading to a new phone super slick. Even amused my dad with the bluetooth speakers while we waited for his info to transfer to his new phone. These guys have my business for sure! And people werent kidding, they have fabulous beards!
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daniel jackson
This sprint store is THE best! All the guys that work here are super helpful and friendly. They went out of their way to help us get new phones and change our plan. They also all have really great beards! Doug helped us along with the store manager. Cant say enough good things about these fanatstic bearded men that sell cell phones! Shop here and you wont be disappointed.
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Bryant evenson
Came in today to start a family plan and had a terrific experience. Rodger was great and worked very hard at getting us set up even with our slightly confusing situation of taking a phone and number off of an existing account to our new one. Very happy with level of service would absolutely recommend using the Rosemount location
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Nikki Borrell
Dennis and Anthony helped me upgrade my phone and stay on a plan that was best fit. They were so helpful and so honest! I would recommend that anyone who has Sprint visit this location...and if youre with another provider - switch over with them! Thank you for great service and for being so patient Dennis and Anthony!
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Wanda Wirt
Dennis, Anthony and Doug were a tremendous help to us and provided great customer service. They were very good about going through our plan and helping us to pick the right one for us. Then they did a lot to help us get familiar with our new phones and helped us pick the accessories. I would highly recommend them.
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michelle owen
Anthony, doug-E-fresh, Antonio,Alex, and James are the coolest people I have ever met in my life. Seriously best customer service Ive ever received. Seriously come visit theses crazy awesome bearded gentlemen and sign up for sprint. Theyre giving $500 / year!!!
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Grant Gorden
Great customer service! I went in to buy a new phone and port my number over to sprint. Doug & Zach did a fantastic job of getting me all set up. Plus they have a wide selection of phones and accessories. Keep up the good work guys!
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Cherie Schmidt
Very helpful in straightening out the mess that Best Buy made with our phones. Should have started with them in the first place. Doug and Anthony were great and helpful would highly recommend letting them help you with any problem
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Michele Pamplin
Andrew, Dennis and Doug were all so incredibly helpful while we were trying to get my sons phone upgraded! I love the store! And I love how well they always take care of me at Sprint and hes at the store. Thanks guys!
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Stac Steiner
Staff working on aug 12th where very kind and helpful and transfer all my stuff from my defective phone to new on. Also went through some quick things too make using my phone more useful for personal and professional use.
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Mary Caturia
We had a great experience at your sprint store. Your staff was extemely helpful and knowledgable. They even kept my impatient daughter occupied with some games! great service! great experience!
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Michael Hatlen
This store location is a waste of time, better off calling Sprint customer service direct for better service and support. Very disappointed the last two years since converting
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Joshua Payette
Dennis and Anthony were both great help when i came in to switch from Verizon. Helped me get what i need and also helped me understand what im paying for and how it works
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Ming Lee
Amazing customer service, I am extremely glad to come to them in moving my family over to Sprint from AT&T! This location is highly recommended!
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Anna Edlagu
Always a great experience here. They offer great customer service and go above and beyond to help with any issues you have.
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Elie A
Awesome customer service!! Dennis and Doug were very knowledgeable about their products. Would definitely recommend
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Kristin Davidson
Chris is great!!! Ill be back in next time to Sprint Rosemount next time I need something!! Thanks for everything!
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Ravi S
Dennis and Doug did the fantastic job ..We would recommend other people to this store...happy with the service. .
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J Smith
Bad. Bad. Bad. Took a 2hr phone call with Corporate to resolve the errors the in-store staff made. DONT GO HERE.
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Brian K
Great service, great device selection! Staff is friendly and knowledgeable, I will recommend it to everyone!
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nolan monke
Dennis and Doug were fantastic, I was truly impressed with their service and customer service. Great team!!
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Kate-Madonna Hindes
Blake and Roger fixed a BIG issue. They were knowledgeable, courteous and professional. Great location!!!
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Mariah Hendrickson
Great experience at Rosemont location. Anthony was a huge help and I love the Rosegold 6S plus!
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David Volkert
They were very helpful. We got all our questions answered. They were also very pleasant!
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Jerry Reuter
The guy with a long beard was very helpful and friendly helping me activate my phone.
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Jamie Gish
Questionable business ethics, poor communication, and apathetic customer service.
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Eliezer Rodríguez
Great service! Guys that work here know their business!!!!
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Kelly Ritchie
Great place to get a new phone. Great customer service.
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Shirley.bonawitz31 Bonawitz
They made my bad day end well. Very helpful and fast!
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Roger Hendershot
these guys were awesome and patient great experience
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Jackie Elliott
The guys here are awesome! ! Doug and dennis rules!
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Michelle Donnay
Wonderful service from all here. Always come here.
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andrew her
Great service and a friendly group of guys!
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Pete Strand
Amazing experience could not be happier
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jake lund
Anthony and Doug are bearded superheros.
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Patty Levasseur
very god service and very respectful
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Dean Hagen
Great access, fast service.
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JOANNE SCHRIER
Did great, and super nice
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Scott Oren
Customer service is OK
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Kim Hanson
Super helpful!
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Stephanie Bangs
I went to Spr
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Kayla Claspill
Very helpful!