Total Wine & More

Category:	Wine Store
Address:	12795 Elm Creek Blvd N, Maple Grove, MN 55369, USA
Phone:	+1 763-488-3300
Site:	totalwine.com
Rating:	4.5
Working:	8AM–9PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM Closed

Location

Photos 100

Reviews 19

Josh Abell

The sales people are worse than car sales. They are aggressive and ignorant. In addition, the "recommended" selections are, to a bottle, house brands. Some of the house brands are OK, but many are "highly recommended" "Xs favorite" but suck a lot. Ive also noticed that multiple wines are "Xs favorite". Never once have I been recommended a national brand. A few times Ive asked an employee specifically where to find "Sav Blancs similar to Marlborough" or "tart whites from Portulgal" and theyve done their best, but their best is often worse than what I could do on my own. They have many choices, but many of them are not great choices. A wide selection, but not a deep one in any aspect. Its OK if you know exactly what you want, but not for exploring new things. For me, its back to Costco and Trader Joes.

Joe Shmo

My girlfriend and I went here for the first time and as we were walking by the wine, an employee Terry asked if we need help and we politely said no thank you and then he asked what we are looking for and we said we are just browsing and then would not leave us alone and came up to us a 2nd time 2 min later and seemed frustrated that we did not want his help and said he can help us find good wine in our price range and we had to say again that we dont need help and he was annoyed about it. We have never been so bothered and harassed about being helped in any other liquor store. When someone says they do not need help, you do not keep asking and pushing to help them.... We will not be going back to this location. Terry needs to be taught how to be respectful and professional not pushy and demanding.

Lynn Fellows

A wealth of information by the staff. Today my question was about the qualities and differences of different gins. While we were not in love with the Solveig gin that we tried..too much vanilla for our liking but we very much liked trying something new and found it a very valuable experience compared to the other gins we have tried. I will continue to go back for their expertise in beer, wine, and spirits. We love the information that the staff has at their fingertips. We love the journey.

Cody Burrows

Great selection W/ great prices but all they want to do is push their own brands. I asked about their bourbons one time and all they suggested were their bourbons that I new were crap and they werent even in the price range I had asked about. I had asked for 50 dollar bottle suggestions and all he would suggest were their 25 dollar Spirits Direct bottles. Total waste of my time. Dont shop for nice things here unless you know what you want. I luckily knew better.

Lisa Pound

Total Wine & More is an awesome store. We have purchased a variety of sweet wine. They also carry spirits, beer, girly drinks and more. Just beware. Its easy to spend a lot of money there. You can easily wander the aisles looking at all the kinds of wine, booze and other liquor. Grab a cart at the entrance and take the time to find some liquor for a special occasion, weekend get together or whatever you like to buy for yourself and friends.

Lori Pederson

The first time you enter this cavernous store, you will be amazed. So. Many. Choices. But, the few times I went and times I went with my husband, the staff was very helpful. I was given some suggestions for new wines to try based off my likes. My husband got some great new whiskey suggestions too. I like the make your own six pack aisle! I felt the staff was knowledgeable when I spoke with them.

Paul Vergin

Great place to stock up on wine and beer! The only gripe I have is the traffic you have to fight through to get to the store. But other than that, great selection, friendly staff and best prices around. If you have any questions about craft beer, anyone working in their craft beer section is fantastic to talk to! Keep up the good work guys/gals!

Tom Peets

Best prices and selection. Its a great place to try things you never heard of before. I love to walk in the beer section and see what kind of beers from around the world I havent tried yet. Most staff are very knowledgeable and if they are not in that area they find someone who is to help you. Fun place especially when they are doing tasting.

Clinton Graunke

Went to pick up a new release that showed in stock at my store online, but in actuality had never been received at that location. Ill call first next time. But, did snag a super limited release that was just put out before I got there, last bottle they had, so, bonus! Turned out to be a worthwhile trip after all.

Westyn Bodell

Terrible service! Went in to buy a gift card and a cigar for a friends Christmas gift and was verbally abused and was told that I should have the police called on me for being in the store and under 21!? You sell cigars and gift cards and even though I am 20 I cant shop there!? Terrible.

Joel Luth

Horrible location and parking lot, just cant accommodate the crowds. Asked if they had any Balvenie Doublewood, was told "supposedly theres a case around here no one can find, but even if we could find it it wouldnt help you because it would be sold out already". Um, whatever.

Justin Hayman

I like this location best because its bigger than the Bloomington location and less busy. This means that youll (generally) get better attention from the staff, and youll be able to find that exclusive bottle of mezcal thats already sold out in Bloomington.

Robby Rath

Charged me for 6 bottles of wine when I only bought 6. I called and they said no problem just send receipt. I did and followed up 2 weeks later. Again, guy said no problem. Finally had to dispute with Amex. Unethical business practices. Stay away.

Ruth Epping

Adore the selection, great and helpful staff, good prices. However, I have gotten wine that has turned from here twice. In fairness, I never called or asked them to do anything about it - kinda felt like it was cheap so I got what I paid for.

Tyler Breuch

Amazing selection and pricing. If they dont have what you want, they can probably show you an excellent substitute. The worst part about this place is the parking lot. Its often busy and people are always in a hurry. Be watchful!

Bill Scott

Helpful and knowledgeable staff Like buying a car if you dont do your home work and dont know what you want it may appear they are asking you what you want and where it is. Staff available to help and does ask if you need help.

Brandon Vreeman

I really like Total Wine. Not only does it have a great selection of wine, but it has an awesome selection of beer and hard liquor, too. I dont know if another store that has as good a selection. The prices are good, too.

CHRISTOPHER Kellett

This is the best liquor store around. I have never seen better prices for liquor or a better selection. On top of that, the knowledge that the employees have of different liquors is incredible.

Chris Pedersen

Crazy huge selection this is great from wine to beer and others this place will likely have it. You can also order from a large selection of kegs and they have lots of wine and beer samplings.