T-Mobile

Category:	Cell Phone Store
Address:	8251 Flying Cloud Dr Suite 2226, Eden Prairie, MN 55344, USA
Phone:	+1 952-944-3421
Site:	t-mobile.com
Rating:	3.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 25

Reviews 14

Vincent Evilsizer

The sales staff are highly motivated to get you signed up , even at the expense of the truth. After being assured that I would not have to come out of pocket for anything when switching from sprint, after I ran through multiple scenarios and was told after each ," well cover that ." Even after I brought my bill in and made sure everything would be covered , it was not. I called three times waiting for my sales person (Emmet) to come in , explaining why I needed to speak with him. When I came in his response was, "yeah, like I told you last time ..." Which is nothing like he told me last time , but he was told I was coming and why. Now were left paying three hundred dollars to sprint and stuck with terrible coverage . #imsorrysprint #takemeback

alexia papeo

Probably best experience Ive had with customers service in a long time, Christopher Dcruz = my phone guru! He is amazing! Whatever your need is I recommend to just go in and have him help out! The next day I had to stop by and to my surprise he wasnt there, but the rest of the team took care of what I needed! Walked out with lower payments and new phone. Love this location & and my shiny new phone!

Diane Hauser

Charged twice when purchasing a new phone and adding a line. Store told me to contact customer service to get a refund, customer service told me to contact the store. Nobody will issue a refund. The T-mobile store associate also turned off data on all the lines when he updated our plan. Had to wait three days to have it corrected. I will NEVER go back. I hear Sprint is good?

Nathaniel Tower

Ive been a T-Mobile customer for over 10 years. The service at the store is part of the reason why. Went in recently to get a new phone. They were very helpful and didnt pressure me into getting a more expensive phone or upgrading to other unnecessary services or supplies. Friendly, knowledgeable, and fast.

Dave Woychek

Very knowledgeable about the product, service reps use most of the products themselves, or have in the past. A lot of them even carry multiple phones to make sure they know the product well enough to help the customer. Very happy with the experience.

Katie Holman

Everyone is always so nice and helpful! I mostly see Chris! He always makes sure I know about what I am purchasing and what the great deals are! So glad I switched to T-Mobile !

Stefani Sheldon

The people here are amazing and really try and help you and do whats best for you. Plus the men that work there are all really attractive

Jeff Buhman

We work with Sarah and she was very helpful getting us set up. We where transferring from an existing account to a new one.

Mike Laney

Excellent experience! Great sales staff. Will definitely return.

Jaclyn Blumenberg

Chris is the best there! Hes very personable and very helpful!!

Andrea McLaughlin

Always staff to help and get us the best deal for our money!

Rosibel Are*

Manager is really rude bad service, they dont deserve a star