Caribou Coffee

Category:	Coffee Shop
Address:	11611 Leona Rd, Eden Prairie, MN 55344, USA
Phone:	+1 952-941-9696
Site:	locations.cariboucoffee.com
Rating:	4
Working:	5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5:30AM–9PM 6AM–9PM

Location

Photos 79

Reviews 23

Mark Larsson

The coffee and drinks are great, but the white chocolate raspberry scone has got to go! Bring back the white chocolate blackberry scone. This scone was far superior to its replacement the white chocolate raspberry scone. The blackberry scone actually had whole blackberries in it and blackberry sauce for an explosion of blackberry and white chocolate favor. It was delicious! The raspberry scone is consistently devoid of raspberries and has a minuscule amount of raspberry sauce on it. In fact it has never had whole raspberries in it, just a few drops of raspberry sauce. It makes for a very bland tasting scone. I keep trying it every so often thinking that maybe it will get better, but alas it doesnt. I have pictures of my latest one showing virtually no red raspberry showing in almost every bite. Im going to show it to them tomorrow. It is a sad excuse for a scone. They must have changed bakery venders a few years ago. I once brought my own raspberries and placed 4 of them on top of the scone and it made for a good scone. If you want one, then BYOR. :)

AE Reiks

I have been coming to this Caribou for many years now. I alternate between this location and another location in Minneapolis. I am forced to come to this one on my way to work right now due to a road closure and I must say....I am tired of the slow service in the drive through. If another Caribou location can give super fast service, then I know this one can! It just takes a great team leader and a group that will stay on task and put the customer first at all times. I think this store needs to look closely at where they are losing efficiency. I should not have to wait double the time at this location compared to another Caribou. If you are looking for a quick drive through experience on the way to work....find another location...this one will make you late. Even a coffee in the middle of the day takes too long. Call other Caribous to figure out how they do it or put your team together and create some contests to see how quickly you can improve your wait times. A little motivation goes a long way.

Tiffany Morgan

In the last 6 months this caribou has gone WAY down hill. One day i ordered a mocha and it came with salt on it. Now today, I order a turtle mocha and its tasteless. No whip or chocolate pieces. Also, youd think with close to 7 hours left of being open theyd take out more of their bakery items if they were short. Nope. 2 muffins left in the case. Now, the employees are a different story. 2 teenage girls yelling back and forth to each other as they pace back and forth trying to look like their busy. The place is a mess, tables are dirty, garbage overflowing. Sad. I used to love coming here. I wont be back.

Monica Berget

Not a great experience, but not to do with the staff. Poor placement of drive thru line either leaves you parking far from door or stuck in the drive thru line. They were very understaffed for a Sunday morning and I spent about 25 min in the drive thru while I watched people walk in and out of the store within a few minutes. Im just chalking it up to being understaffed. The girl taking my order and handling the payment was very nice and my coffee drink still tasted great.

Steven Frye

A Minnesota owned chain that competes with Starbucks, personally I prefer Caribou. I have not visited a location I didnt like. Check out the daily trivia for 10 cents off and Perks rewards program for very frequent discounts. Crafted and normal bean coffees are both great, order iced or "not so hot" to beat the summer heat. Casual log cabin feel for a cleaner roomier version of the old coffeehouse feel. Lots of outlets and wifi for working remotely.

Paul Zunker

Normally a great shop, but they were very short staffed today and had a huge line out the door and about 7 cars in the drive-thru that were blocking all the other cars from the other businesses from getting out of their parking spaces. The 2 ladies working inside though were awesome and doing the best they could.

Trevor Paulson

Terrible service walked in and there was 5 employees one at the register actually working while the others SAT back in the corner talking to each other. No buddy acknowledge us and we sat waiting 5 mins before leaving to go someplace else that can acknowledge their customers. I will not go back to this Caribou.

Ashley Westling

I stop here frequently before work in the morning. The staff that work here are always friendly and helpful. I get a semi-complecated drink and they always make it perfectly. I would reccomend going here over some other Caribou locations in the cities. Thanks for making my morning better! :)

Fay Petersen

This caribou is very fast, friendly and clean. They go above and beyond to make your coffee experience wonderful. If you have an issue, they are happy to help you solve it. Drive through time can be a bit long but they rarely seem to get orders wrong.

Rachael Peterson

The drive thru employee Logan was so friendly and upbeat! He made me laugh by telling me a couple funny jokes while I paid and waited a couple minutes for my coffee. He really seemed like he was happy to be at work and this really makes a difference!

Zakrin Majumdar

I had a terrible experience with this location. They charged my debit card for two orders which I did not make it. They save my debit card information. I spoke with one manager she was so rude and racist. Be careful before you charge your card.

Sandeep Pal

I had bad experience sunday morning. Visited early morning at around 7 am, felt like one of the staff at cash counter unhappy about my appearance and do not want to sell coffee to me. Not sure, but feels like color thing.

Shad Owen

Docked 3 stars for this location because of the Slow drive through. Consistently plan an extra 15 minutes to wait in line. Love the staff, love the coffee. Figure out your efficiency problem and Ill change my review.

Tom Desautel

I love this Caribou. The staff is friendly and the coffee and other beverages are great.the same grrat beverages and food;but the service has really dropped off since the store manager changed.

Dale Brose

Normal Caribou service. Poor marks for their drive-thru blocking ALL the parking spaces in front of the place. Need to park in a nearby lot. Poor pre-planning on that one.

Kendra Chiolis

I got to meet one of my dear friends for a while couole of hours today as we enjoyed our Caribou Coffee coffees!! ❤❤❤☕

Andrew Eldred

Great coffee, quick drive thru service, friendly staff, cozy atmosphere. This is one of my favorite Carbous to go to!

Jason Alicea

Awesome!..Visiting in the Area. I would love Caribou Cafe in The Northeast. Love there coffee, Better that Starbucks

Mary Walentiny

I drive past a closer site to go to this location,because they have the best and friendliest employees.

Colton Harrington

Im here at least 3 times a week. Always enjoyable and most of the employees are super friendly and fast

Billy Pyne

My favorite caribou! Amazing staff, and who doesnt love coffee. Can get pretty busy during the morning.