Heavyglare Eyewear

Category:	Eye Care Center
Address:	14055 Grand Ave, Burnsville, MN 55337, USA
Phone:	+1 651-209-7999
Site:	shop.heavyglare.com
Rating:	5
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 28

Reviews 13

M Blau

Although originally, I had problems with my order, as detailed below, I eventually got a call from Grant at Heavyglare who offered to replace the lenses at only a minimal charge ($20). Since my lack of care in reviewing the order contributed to the error, that is more than fair. It took a while to sort out, but it shows a true commitment to excellent customer service. I have no hesitation recommending Heavyglare for high-performance prescription glasses. Background published previously: Intended to reorder lenses with an updated prescription. Instead of doing it all online, I called. Unfortunately, that was probably a mistake. Instead of getting an updated version of what I had previously ordered, the new order ended up with lenses that were polarized instead of photochromic (ie. "transition"). That makes them too dark for indoors use and hopeless for looking at a computer screen. Heavyglare offered new lenses "at cost," but at ~$230 after spending $600 on lenses and new frames (that I had reluctantly also ordered in order to avoid sending back the old frame), I will probably live with dark glasses. I definitely reviewed the order, but in my enthusiasm I didnt notice that they were polaroid instead of transition. Since I specifically asked for an updated version of the previous pair, I basically got something different than I intended to order. If I had ordered online, this wouldnt have happened.

Liz M

Excellent customer service! I was worried that the frames I had picked out were out of style since I had bought my first pair 2 years earlier. But they still had them available. They shipped the frames quickly, and in a nice case to keep them protected. I also got a micro-cloth to clean my lenses. Which I was not expecting, but am pleasantly surprised to have received. I would highly recommend Heavyglare Eyewear. They make it easy to get a hold of customer service, and the representatives are absolutely excellent. They addressed my concerns quickly. I sent a email in the morning, and by the evening I had an answer to my question. Absolutely great service. Thanks again!

Sara Sweeney

I’ve bought two pairs of Rx sunglasses from HG over the past 10 years. Grant has always been responsive and very helpful, and the glasses have been great. I recently had cataract surgery and got lens implants to correct my astigmatism; I no longer need glasses except for reading. I just emailed Grant about getting non-Rx lenses put in a 5 year old pair of Rudy Project glasses I love. Grant got right back to me and said it won’t be an issue. I am very happy and will be sending the glasses back for the switch! As always, wonderful customer service! Sara Sweeney Cherry Hill, NJ

Dean Bricker

I am very pleased with my RX sunglasses from Heavyglare. They have been the best glasses I have owned. The clarity in the full field of view is amazing. I have a RX that most shops wont deal with or cant seem to get right for the amount of wrap my preferred frames have. Funny thing is until I discovered HG several years ago most shops would just say my setup couldnt be done so I ran around with what those shops told me was the best I could get which was far from what I wanted. Excellent customer service and pretty quick delivery. I highly recommend them.

Kato Khaelan

I dont write many reviews, but these guys deserve one. I just happened upon this place and after seeing the other positive reviews, I decided to check them out. Im glad I did. I purchased my first pair of Rx sunglasses from them. In the past, Ive had issues with my regular glasses and not getting the prescription quite right. Fortunately, Heavyglare nailed it. Very professional staff. If youre looking for Rx sunglasses, check them out.

Tom Zeigenfuss

Have been using Heavyglare Eyewear for over 5 years and the quality, speed, and customer service are incredible. Grant and his team are excellent communicators and their prices are very reasonable even considering the fact that the quality of the materials they use far exceed other places I have tried. I highly recommend them for your glasses and Rx sunglasses.

Kent Reed

Awesome service and product selection! Ordered RX computer (Gunnar brand) and ZIEIS RX lenses (Oakley Flax 2.0 XL frames) that filter out the blue light from LED devices to significantly reduce eye strain, eye fatigue, blue light sensitivity, etc. I now look like a cool dork eh!

Anthony Fagan

Great service and high quality workmanship. I ordered new 8 base wrap around lenses for a Tag Heuer Panorama 3520 rimless frame. A challenging project. I have just received the finished glasses and they are absolutely awesome. Crystal clear lenses. Great price. Many thanks Grant

Shane Tech

I have a heavy prescription and typically cant find different types of sunglasses thatll work for me. Heavyglare had lots of options that actually worked! I love being able to choose a pair of sunglasses instead of being stuck with one option like I usually am.

Jake Dhillon

Got my RX sunglasses from Grant. Found him locally, they sell supposedly online all over the US. Amazing selection, prices very competitive, and Grant has been in the business for over 20 years, and it shows. Will definitely go again for my next pair.

Larry Broudy

Heavy Glare and could not be happier with the service. One of the best companies I have ever deal with. They deserve your business, and with get more of mine They go out of the way to make sure everything is taken care of for you.

Roger Berge

This is the second set of glasses I have bought from Grant and his staff at Heavy Glare and could not be happier with the service. They go out of the way to make sure everything is taken care of for you.

Tom Johnson

I found wrap around prescription sun glasses that actually work perfect. These are the best sunglasses I have ever owned. Thanks for the great job!