Pearle Vision

Category:	Eye Care Center
Address:	1 W Lake St #105, Minneapolis, MN 55408, USA
Phone:	+1 612-827-3857
Site:	stores.pearlevision.com
Rating:	3.3
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5:30PM 9AM–3:30PM Closed

Location

Photos 8

Reviews 20

A Private User

I have been to this clinic several times and they have always been helpful and considerate. I also was having a hard time finding contacts that seemed to work well for me--I have astigmatism. The last place I went to told me that the kind of contacts would need would be too expensive and not worth it. The doctor here said he thought I should decide that and let me try some options. Turns out they werent that much more expensive and they made a HUGE difference. Also when my insurance said they wouldnt cover my appointment, the person behind the desk spent a LONG time on the phone with them getting the situation all worked out so that I didnt have to! Maybe not in the best location in town, but the people work hard to be helpful for a wide range of customers. I would recommend.

A Private User

If you have any dignity avoid this store location at all cost. People that enter the store is treated with disrespect at every level of service. The desk staff is rude, the doctors are rude, the assistants are the rudest of all. This location accept clients on MA, whereas common courtesy is tossed because of insurance.This is not a way to run a business, nor is it the right way to treat people that can not afford Gucci eyewear. Stay away consumers, listen to the warning. .

Clair M

a lot of the staff is unfriendly and made me feel like i was annoying them. i had to come back twice in one day to pick up my glasses and then my contacts bc they failed to tell me that the contacts had come in the first time i went. i did ask if my contacts were there and and the guy at the counter looked at me as if i were an idiot and told me they werent there if i hadnt received a call yet. they also rush you to pick out frames. doctor Hansen is great though.

Jonathan Wilson

There seems to be a lack of communication between the doctors, patients, and staff. One miscommunication between staff and doctor resulted in me having to come back a second time for them to complete the exam. A second miscommunication resulted in them misrepresenting the cost of services to me, quadrupling the final cost of my assessment. Overall: slow service (45 minute wait), inattentive staff, and dubious billing practices. Take your money elsewhere.

Anna MOGENSEN

Optician exam was ok, but the rest of staff is shumbles at very least, possibly dishonnest and unprofessional: unclear and conflictual communcation with insurance, false publicity regarding second supposedly free pair of glasses, stuffy environment. I ended up having to wait a year to be able to get the pair of glasses I actually need. There must be other opticians in town.

Sarah Anderson

Wonderful experience! First time using Medicaid to get a much needed exam and new glasses. The entire staff of opticians, receptionists, and frames specialists were respectful and helpful. They are a very busy office! Make sure you call to book your appointment ahead of time (I had to wait a month for the next available appointment). Glasses take 2 weeks to be ready.

Connor Hills

This review is based solely on the staff. The doctor is good and knowledgeable, however the rest of the business is run by rude, unknowledgable and unprofessional people. Communication is poor and an ability to present any decent sort of customer service is fallen by the wayside. I would recommend finding somewhere else.

A Private User

The doctor here was awesome! I had trouble finding a brand of contacts that worked for me. I had gone to several doctors around the twin cities and he was the only one that really listened and gave me a couple options. Have been back there for several years now and everyone there is always great! Highly recommend!

Ryan Schmidt

Good quick exam. Once it came down to eye glass selection, I felt too much pressure and time constraint. Had to get out... Plus their prices are significantly higher that most others. Ill go for my follow up and to request my prescription but wont be returning for business.

Gigi Katt

All I wanted was to get cheap contacts from Walmart. However they changed their policy and I had to get exams for both contact and glasses... but, they didnt have any frames that I liked covered under my insurance.

Jason Schmidt

Not at all happy with my experience here. Doctors had no intention of taking a walk-in despite the fact the openly invite walk-ins. I felt they had no desire for my business. So, I am taking it elsewhere.

Mike Mike

The manager was very rude young Spanish guy. He will interpret rules his own version. And not company rule. After i called the company and they told me wrong.

Tom McGreevy

Great eye exam and nice frame selection in new store location. The staff was friendly and helpful from beginning to end.

Shane Kohlmeier

Dr. Hanson was really great helped me out when I was under a time crunch

Rikki Hanks

. Convenient location for the southern Urban part of Minneapolis

maliyah mcroyal

Omg this one guy name Carlos he is so SEXY!!!!

Mykosha Talton

Will you guys open on Monday May 30th

Zayden Mother

It couldve been better but its okay.