Category: | Building Materials Store |
Address: | 6900 151st St W, Apple Valley, MN 55124, USA |
Phone: | +1 952-432-1888 |
Site: | thedeckstoreonline.com |
Rating: | 3.8 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5:30PM 10AM–4PM 10AM–2PM |
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Michelle Michels
We just finished redoing our front porch. We had a great experience at The Deck Store! Comparable prices to larger home stores and great individualized service. We walked in with some pictures and a rough sketch of what we were doing and were given great service. They gave us suggestions for what we could do, offered advice on how to get started and even offered advice as we were working. Supplies were ordered from our sketch and we didnt end up with too much or too little of anything! Even when I went into the store and told them I had a minor mis-cut, they offered me a replacement piece at no charge. I know I would never receive that service from one of the larger home improvement stores. I highly recommend the deck store and will use them again in the future!
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Rebecca Dettmer
It was hard to decide how to write this review because it doesnt matter what I say the owner, Bob, will twist my words around and try to make everything sound like the customers (me) fault. I can honestly say I would not recommend using The Deck store based on how poorly the owner treated me in the end and how he negatively talked about other customers whom Im sure had the same experience as I did. Bob knows the products and is talented at design but very difficult to work with. I ended up using a different company and had such a wonderful experience. I have a beautiful deck and the people were so nice to work with, not what you will get with The Deck Store
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Brent Suski
The Deck Store is incredible. I work for a small nonprofit, that serves the seven county metro area, called Rebuilding Together Twin Cities, and the people at The Deck Store have been a huge supporter of ours. Over the last 9 months, we have received donations that have allowed us to build two full accessibility ramps for low-income older adults that wouldnt otherwise have been able to get in and out of their homes safely. On behalf of the Homeowners, Volunteers and Staff of Rebuilding Together Twin Cities, thank you so much to The Deck Store for their continued support.
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A Private User
I bought some Aurora post caps through the deck store online earlier this year. We had a little problem with one of the lighted post caps but Matt Ford, the customer service rep, responded very quickly and everything was dealt with perfectly. Great store, with a great selection of deck products and excellent customer service. Will purchase from here again when I start on other decks around the house.
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Michael Huber
I stopped by The Deck Store with measurements of my deck to get ideas for replacement. Bob was able to quickly assess what I needed, offered design ideas to make it more appealing and put together a beautiful plan. He then showed me the material options in his store with suggestions as we went along. It was a very fun learning experience and I look forward to enjoying my new deck.
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A Private User
They wont return calls and they wont make things right. Wish I would have known before dealing with them. There are too many other people out there willing to do the right thing to mess around with these guys...and The Deck Store definitely aint one of them!
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victor yan
Placed an order in May of 2012 and was advised it would be ready in two weeks. Still waiting; was advised it would be another two weeks. Did not offer anything for compensation, just played the blame game and passed the buck
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Austin Rutherford
Really great showroom to get ideas and awesome customer service. They take the time to help you regardless if you are a DIYer or want them to do it all. Cant say enough good things about them.
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Cody Carlson
I built my deck by myself, but needed guidance which was definitely provided. Their woods are better than others. USE CAMO FASTENERS!!!! CAMO FASTENERS TURN AN OK DECK INTO A AMAZING DECK!!!
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Bethany Radin-Aitken
Ordered 6 solar cap lights which arrived overnight without paying for expedited shipping. When one of the lights wasnt working, it was promptly replaced.
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Jerry Feldman
These guys ROCK! Had trouble with my Trex lights and got a response that helped me solve the problem same day. Totally awesome service.
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Tech B