AutoZone

Category:	Auto Parts Store
Address:	31009 Harper Ave, St Clair Shores, MI 48082, USA
Phone:	+1 586-296-1036
Site:	autozone.com
Rating:	3.8
Working:	7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8:30AM–8PM

Location

Photos 10

Reviews 31

Banger Head

They do not fully honor their warranties. I had one of their duralast batteries with a two year warranty and when I went in for an exchange (the battery wasnt holding a charge after a year and a half), they told me that they no longer carry that model # but I could purchase a new model at a discount. So, a battery that cost me $120 almost 2 years ago and was still under warranty is useless and now I had to pay $80 for a new $130 battery? Makes no sense but I needed a battery before I went to work. This new battery has a 5 year warranty. I hope they still make it after 4 years or else Im screwed again.

Dave Post

I stopped by their today to get a part and the girl working at the desk was new so she asked someone else for help and he didnt even know how to look up the past or what it was. The website told me they had 3 in stock but he claimed they dont stock them. He asked me if I wanted the entire steering system which is stupid. I told him I need the intermediate shaft. He didnt find it in his first search which he phrased wrong and he knew it. He started telling me about his buddys place and they might have it. I went to grosbeak autozone and they found it right away.

Christian J. Harper

Have everything I need! Being open late is a huge deal also! Went in last night to grab a radiator that no other auto parts store had in their shelves. The two working greeted me very politely and had my parts waiting for me! Who cares that you can get better deals somewhere, the fact that you took the time to compare prices just proves your pathetic. Its called convenience, not "st clair shores residents are Gods and should have everything handed to them on a silver plater". Keep up the great work guys! Fast, friendly, and awesome customer service!

Christie Doveche

Came in on a rainy evening right before close with my two children in the backseat. Both tail lights had gone out on my truck and I was afraid Id be pulled over. The two employees on duty were so friendly and patient despite the fact that it was past the time for them to lock the doors. They went out of their way to change the bulbs for me and even instructed me on how to change them myself. I was so relieved. Thank You, Autozone!

Renee Boddie

Someone on staff ordered the wrong parts for my husbands vehicle. The girl working there guaranteed they were the right parts when it went to pick them up. My hubby ended up using my vehicle to go back and forth to this place to retrieve the right parts. I had some errands to run and ended up having to drive in the car with him to get his parts and run my errands. I HATE having to drive with my husband.

Dustin Montgomery

Overall a decent bet for picking up simple automotive items. Register lines move slow during peak hours. I have been turned away twice to recycle oil because their tank is full. Synthetic oil selection is spotty and they often do not have the filter and oil brands/viscosities that I am looking for.

Janet Cayton

Always always get the wrong parts from auto zone! Thought I would give them another try... NOT! Wrong parts again! I really wish they would hire people who know about cars, or at least those who dont act like they are doing you a favor by getting you the WRONG PARTS!

Brittany McClellan

Im very auto-illiterate, the employee who assited me was incredibly helpful, patient and informative. Lucky for me I only live one mile away, I will be returning in the future for all of my auto needs!

Christina Peters

When the ladys are working you get the attention you need. The men on the other hand will let you stand in the store all day and wait till u die before they ask what you need.

Ameilia Fava

Thank you so much to Jason and Tyler for truly going above and beyond to help me. They are all about customer service. I would HIGHLY recommend this location.

Aries Loumoryne

Great service! Sales team is always willing to help, Manger (Jason) is extremely knowledgeable and goes over and beyond to educate the customers.

Paolo Rossi

They are good about picking up the phone, and they have the parts waiting when I get there. Very easy to do business with.

Nikki M

The people in here know nothing I had to come back to the store 3 times because they kept giving me the wrong part.

Jon Kollar

Unimpressed with the parts Manager and how little effort I feel he actually put into my lock electrical issue.

Amy Stubblefield

Very helpful staff changed my tail light bulb for free and taught me how. Friendly, knowledgeable and patient

Pat Harrington-Salisbury

Staff helped me with what I was looking for. And it was clean in there.