Purely Pets

Category:	Pet Supply Store
Address:	13723 23 Mile Rd, Shelby Charter Township, MI 48315, USA
Phone:	+1 586-991-6301
Site:	purelypetsmi.com
Rating:	4.7
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM

Location

Photos 67

Reviews 7

Rebecca King

Something is wrong with this stores fish stock First let me explain my zoo I have at my home I started with a dog then small unwanted pets people had gotten now its a zoo between our rescues we have driven to other states to get I tank pet ownership pretty seriously Now let me explain out tanks I have a Betta community tank A fresh water tank And a marine tank All previously where thriving We typically shop at fish specific stores for what we need All three are heated Cycled Filtered-I wanted healthy clear water for them like you see with professional tanks that was a bit of research in the beginning itself I know its this store I had gotten a fish that had been just a terror on my tank even fish that where able to live with it where hiding and it was just making a mess and then my friend fell absolutely in love with it....you put two and two together...he has fish and a mini zoo himself so we took a trip to a fish store to get supplies he gave the tank some time to establish then took it home That fish is happy healthy and thriving in a tank of his own where he can do whatever he wants...that was before my mother made the mistake of coming to this establishment She went on her own I thought I could trust her to pick out fish shed done mild research of her own After she acclimated the fish she plopped them in...right nothing too out of the ordinary I had cycled the tank my step father does the water changes its essentially my mothers tank she needed help with so we did so she could have one Outside of proper feeding my mother doesnt handle this tank we do All of our other tanks are healthy Free if disease I even test my water in my Betta community tank and keep up on it religiously A few days after the fish from this store came home two died and I assumed it was human error....my step father got the fish out and we made the mistake of not look closer Then a couple days later another fish dies (all fish from this establishment) so I had enough of the dead fish I go to second living room downstairs and check everything out What I see is baffling The tank was INFESTED with ich My mothers fish? Covered in body slime (white fungus) naturally I go to my small stock of fish meds I put tetracycline in for the body slime and a little aquarium salt in for the ich not too much though we do have a pleco in the tank and a scale less fish cant be exposed to the standard doses of salt This was all yesterday Now Im in TEARS one of my favorite fish in that tank was effected pretty badly yesterday....I try not to freak out he tends to hide from time to time but I found him pale and dead at the bottom My mother has a hard seeing small detail (thats why its suggested that we dont let her go to pet shops alone she wouldnt be able to see ich if it wasnt a bad infestation) Im heart broken She had bought cheap fish she thought was cute and the price doesnt matter really but but it matters because the fish that had died today was a juvenile that didnt even reach full size and its dead....over a few dollars I would HIGHLY suggest never buying fish at least from here and I would NEVER blame a store if I wasnt sure it wasnt our faults I would HIGHLY suggest that the staff here examine all their tanks if the sane supplies are used to get fish out of multiple tanks (nets) its only a matter of time before it spreads This is so long because Id cry over the death of a $2 snail....now I have 4 dead fish hopefully I caught everything in time to save whats left and if price does matter to people I might have like 200$ worth of dead fish by the end of the week If that was my goal I would have just bought fish to eat from the market Thank god we have different supplies for every tank Id be devastated if this happened to my Betta community tank or got forbid some magical way it get transferred to our marine tank

Candice Garlow

I love this store! For starters its location is very convenient. I can run in get what I need and not spend all day waiting in line to purchase my items. The staff is very helpful and knowledgeable. If they dont have it in the store, they will order it for you. We needed a larger dog crate and they got it for us. Even helped carry it to the car. The variety of dog treats they carry is awesome. So if your puppy gets tired of chicken, you can try another flavor! They have a bonus program when you spend, you earn money to use on future purchase. Ive saved a lot of money using this program. They also carry items for small pets i.e. Rabbits, Guinea pigs, hamsters, birds, and fish.

Keallay Alcan

We love this store and the owners. We have gotten to know them pretty well after many trips to this store for our dog. They chose wonderful brands of dog food, treats, and toys to keep your pet healthy and offer tons of suggestions and tips if you are in need of some help. While our dog does not love bathing the awesome pet bath has saved our butts so many times. Our dog rolled on a dead animal and smelled like death. I could barely drive him to Purely Pets let alone bring him home after the park. They were really helpful and while our dog sang the whole time he was bathed we were grateful. I highly recommend going here for the best kind of care for your pet. :)

Mel B

Staff was cold and unfriendly, and when my dog had an accident in the store, after I cleaned it up, an associate suggested I "leave her outside." Neither of my dogs were being unfriendly or misbehaving, with the exception of the accident, and I was very thrown by the cold demeanor of the staff. One associate made an offhand comment as I was cleaning up saying my dog looked like she just got back from "the doctor," saying she looked scared, when she was clearly exhibiting excited, friendly behavior. Not impressed with the lack of pet knowledge or coldness. First visit and last visit.

Andrew J

The staff is super nice! First time coming in, thought Id stop by. I was looking around for stuff for my bearded dragon and an employee stopped by and asked if I needed any help and was very nice. I got 6 dozen crickets and he gave me some extra! The place is very clean and the prices are not too expensive. Overall Im very impressed!

Sal Tuzzo

Best pet store in Michigan Andrew the owner is very knowledgeable. Always makes every purchase feel comfortable and constantly see results when making purchases for my overly stubborn dog. I highly recommend Purely Pets to all friends and family, and anyone looking for an affordable pet store looking for organic or US made products.

Christy Moceri

Couldnt be happier with the service. The staff is always friendly and the store is never overcrowded. I am especially pleased with the range of options for cat food, as they offer the regular brands as well as all-natural dry foods, and human-grade wet food. They have definitely made a loyal customer in me.