Walgreens

Category:	Drug Store
Address:	30852 Woodward Ave, Royal Oak, MI 48073, USA
Phone:	+1 248-549-2628
Site:	walgreens.com
Rating:	2.3
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 25

Reviews 25

Sandy Em

Daughter had surgery at Beaumont, was discharged late at night with pain med prescriptions. Went to CVS on Woodward to fill, they said they were out of Norco. Asked if they could call another CVS to see if they had in stock, they said, "...no, we dont do that." So, I called the other CVS myself and they told me the same thing -out of Norco. This is a hugely popular drug, how could they be out? Went across the street to Walgreens; They said they had Norco in stock and would happily fill all the prescriptions even though were not regular Walgreens pharmacy customers. They were super nice and very accommodating. I will reconsider using CVS as my go-to pharmacy because of this experience.

Joshua Dawson

I am shocked at the customer service I just received from the pharmacy department. I believe her name was Rhonda. Extremely rude, she made me feel like I was bothering her for help. The other two employees stopped doing what they were doing and were watching and listening to my conversation with her, and it was like she was showing off at being a smart ass to me. I was speechless at the moment and just had to leave. Reading other reviews I see that Im not the only one receiving poor customer service. Totally unacceptable. Hopefully the cameras recorded the audio of this exchange for review by management.

Whitney Gootee

The pharmacy here is extremely unhelpful. They didnt have my prescription in stock after I waited hours for it. When I asked if they knew if there was another location that had it in stock the very rude pharmasict told me he couldnt do a search and that i would have to cal around to find out. I called one other Walgreens and they were instantly able to run a search and see what location had the prescription I needed. So much for customer service.

A. Probst

Called with a product question and was abruptly cut-off mid-sentence with a lazy "hold on" and click, then the next person who came on the line was equally as rude, cutting me off and acting like I had some nerve interrupting her day. I can only assume they pay horrible wages here to not attract at least polite employees. Will avoid this store.

Jack Austin

Called and whoever answered the phone didnt identify their department. Tech cut me off twice and was so rude. Also gave me incorrect information about my prescription - makes me wonder about the schools they are attending. Complained to the manager - hopefully they will clean house.

Sharon Coleman

Pharmacy Assistants are rude. My prescriptions were promised the day before I went to pick them up, the next day when I came to pick them up they were not ready and the the pharmacy help was rude. I believe they may even be prejudice because of their complete bad behavior.

mitch allison

Unfortunately sometimes I have to use this pharmacy. The wait times are consistently horrible. (Once I had to wait at the drive through window for 25 minutes). This has to be THE WORST run pharmacy Ive ever been to.

Matt Dolch

This place is awful. The pharmacy is a complete mess, poorly run, screws up scripts, and oh yes long lines. Avoid at all costs... The regular store is not much better. Head to CVS nearby, far better.

Ethan Solomon

Always a good experience here. Best pharmacy Ive ever been too, super nice and accommodating. Well stocked store and a friendly staff. This might be further from my house but its worth the drive.

Christina West

Worst pharmacy ever. They never answer the phone, wont answer questions, half the time refills are not processed, and have no problem leaving people without medications for a week or more.

Denise Nader

its right next door to a white castle! I like to get a crave case with everything. great hangover food. (rating based on location alone)

John B

horrible customer service, insanely long wait times both on the phone and in person all to get rude apathetic customer service.

Eddie Mainee

I hate the pharmacy. The wait time is too long.The staff are very rude. No one smiles. I think they all hate being there.

Christopher Venable

Their pharmacy is horrible. Go anywhere else, Cvs, Costco, Walmart, a hole in the wall somewhere. JUST NOT HERE

John R

The level of service you get depends on who helps you. I have had good and bad experiences at this location.

A Private User

been on hold for 13 minutes. hanging up now. thanks for wasting my time walgreens! going over to CVS.