M & M Car Sales

Category:	Used Car Dealer
Address:	25713 John R Rd, Madison Heights, MI 48071, USA
Phone:	+1 248-421-7803
Site:	mmcarsales.com
Rating:	2.6

Location

Photos 13

Reviews 8

Candice Jones

I rented a car from M&M Car Sales for a few months after my car had broken down. Considering the trouble I had just went through I needed something reliable until I could find another car. Literally the worst experience Ive ever had renting a vehicle. I went in to make a payment a few weeks in and requested that the timer be reset. The salesman assured me that it had "enough time" after I had expressed that I work the weekends(theyre closed half of Saturday and all day Sunday) and work during their business hours on week days. Well I missed work that Sunday because it timed out the night before. Then a week later the car started sputtering and wouldnt brake while it was raining with my daughter in the backseat. When I told them what happened they said I mustve "hit a puddle". They took the car back but told me I went over the mileage and owed them $203. I asked for the previous mileage that wasnt on my contract and was told that it didnt matter because I signed it. However, I read everything that I sign and told him to show me how much I had gone over. When they couldnt find the mileage they gave me another car. After that the salesmen became very unwelcoming and unprofessional. A week later that car timed out after I went to leave work. I called them and was told that they were closing up. So I was left stranded at work. The next day I called back and was told that I would be charged $100 to have someone reset the timer at an exact time. I work at a plant and I cant just walk out so I requested a specific time to meet so I could pay. The guy sounded irritated and was very rude stating that "if I didnt answer the phone when I get close, Im charging you another $100!!". A month later that car started breaking down!! When I took it back they told me that I owed them $160 for mileage without providing documentation or proof of the previous mileage. Once again they took the car back only to give me the SAME CAR they had given me the first time. Shortly after the timer started going off so I drove to their office because they werent open. I went to have them reset the next day only to be met with smirks and cutting eyes. They had gone through the car that was paid up without my knowledge and said I violated some clause that I never signed which lost the $200 deposit I initially put down. As well as a $180 balance for mileage. I WARN ANYONE LOOKING FOR A RELIABLE RENTAL, PROFESSIONAL SERVICE, OR A DECENT USED CAR. AVOID "M&M Car Sales/Car Rental"

Dan DanDanDan

Ive been here a couple of times to look at vehicles. They dont walk with you over to the car they just say "you walk across the street alone and let us know". Personally if I was a saleman I would walk with the customer and review the car with them and talk to them about it. Than after I drove it and found issues with it they said "uh huh", I still was interested and asked if they were negotiable on price and it was NO. They wanted sticker at $2000 when they advertised it for $1800 on craiglist. They refuse to negotiate. What car seller refuses to negotiate? They like wanted to raise the price even higher when I asked if theyd go lower. They wouldnt buy even one penny. Stay away. Just bad business ethics and practices, not to mention most of their cars are junk with no warranty (Not even a 7 day one).

jason gibson

A very good experience. Joe was my salesman, and was very patient with the fact that I had my two sons (the oldest being 3). I got a higher than expected trade in price on the vehicle I was getting out of. He worked with me to find financing that met my needs and I got a better vehicle than I was looking to get for a lower price than I expected to pay. All good things. The inventory is decent. I suggest looking over every vehicle very close as they are used cars. If you do not know much about what to look for, ask to take it to a mechanic to look it over- they will let you since they want you to feel happy and safe in your purchase. I would go back to buy a car from these guys in the future. See Joe.

Anne Amodeo

If I could give a zero I would. I started off happy and very excited to have a new used car after my van was stollen back in August. Then after 2 months I was driving my truck all day when I left my daughters school to take my kids to a sitter so I could go to work my truch was shaking out of control. when I called to talk to Joe his words were we didnt know 2 months ago that was gonna happen. Well needless to say yes they knew damn well it was gonna happen cuz they sold me my truck with busted u joints that then created a bigger problem. Never will I refer anyone here or let any of my loved ones or friends go here to get ripped off.

Jackie Carter

I brought a Taurus 2002 from M & M Joe sold me a rusted out bottom car the car was rusted out and didnt tell me. Also Joe, didnt tell me about the head gasket was rusted out when I brought this car in Aug 2016 and to repair the head gasket it will cost $1,900. I can buy me a new car and I will not put no more money into this car. I am going trade thisvcar in. Be careful not to buy a used car from this used dealership take a mechanic with you not a person that dont no about cars. Buyer beware take a mechanic so he can check the car out on the car lot. This is the bad experience that I had buying from M & M car Sales.

Rob J

Arrived around 5p guy said we have to have it back by 5:30p before they close and he was really Rude about it so we took the hhr we were looking to buy at a place to have it diagnosed giver take asking way to much for a lemon car with lots of issue glad I didnt buy it before I had it looked at arrived back around 6p 30 minutes after the time he was super rude. He said I dont get payed over time bye Im leaving if interested come back tomorrow Im not interested this car dealership has rude people and sells junk cars as is without fixing it dont buy the lemon cars from here. Very unprofessional and impolite

super cat gaming cat gamer

becareful buying a car from this place i bought i bought a car that i thought was nice until a day later when my break line broke thetkey broke and he knew about it but did not tell us also the flywheel and starter are bad plus alarm triped also ball jointspaid and cv oints are bad i paid 2 grand for this car and i have put more money into it then what its worth kbb est.. 3200 in fair

scott parks

Sold me a truck that was supposed to be in mechanically sound. Found out after I purchased, the front end needed $1500 worth of work and the truck has a warped head that they knew about but never mentioned when they sold it. Now I have a $5500 bill and they say to bad. Never purchase a vehicle from this place!!!