Rogers & Hollands Jewelers

Category:	Jewelry Store
Address:	37570 W 6 Mile Rd #520, Livonia, MI 48152, USA
Phone:	+1 734-462-0400
Site:	rogersandhollands.com
Rating:	2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 21

Reviews 5

Ericka Savage

I dont often rely on online reviews because I think only unhappy customers do these things and it may not reflect the satisfied customers who went along their merry way. However, I simply had to share my experience. I went in this store today and was floored by the poor customer service. I have been going to jewelery stores like clockwork and this, by far, was my worst experience. The salesperson did not greet me. She did not even stand up from her chair. She certainly didnt smile. She just sat there, staring at me. I told her what I was looking for and she pointed to the case. I would ask to see something, and she would hand it to me, without commentary. She never asked me any questions, suggestions, price range, anything. When youre making a high end purchase, the last thing you want is a salesperson who is not conversing with you. I drove all the way to Livonia because I thought this was a strong brand name retailer. Terrible mistake! Luckily I stayed in the mall and ventured upon MJ Diamonds. They were excellent, so the trip was not a total waste.

Ali Baydoun

My partner and I had a wonderful experience at Roger and Hollands in Livonia mall. The staff did a great job working with us on finding the perfect rings for the both of us. I highly recommend this location.

Tashia Ray

Very nice atmosphere and friendly

Lynette Morgan

Very poor customer service.

Shower Baby Tyler

Saleswoman