Category: | Eye Care Center |
Address: | 30981 Five Mile Road, Livonia, MI 48154, USA |
Phone: | +1 734-522-3000 |
Site: | stores.pearlevision.com |
Rating: | 3.2 |
Working: | 10AM–7PM 10AM–6PM 10AM–6PM 10AM–7PM 10AM–6PM 9AM–6PM Closed |
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Jared Jared
Dr. W.J. made me feel rushed while performing my eye exam. His scrip writing was difficult to read the numbers. Subsequently the first lenses made did not improve my vision so I came back to him again and felt rushed...again. I forced him to LISTEN to me and did not allow him to keep cutting me off. Finally he had settings that were much better and he was more careful writing the new scrip. However, I am still not confident with his service and the new scrip and will never go to him again. I regret I didnt tell him what I am writing here now. I suspect I am not the only one that felt rushed, was interrupted and not able to explain what I was seeing and had an uncomfortable experience with him.
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Don Wells
The problem I had with this store was that the Dr. was unable to determine my correct prescription. He just doesnt have the skill set. My prescription changed drastically due to surgery. The surgeon tested my eyes and determined I would have 20/20 vision with the correct prescription. The Dr. here however would not believe it and showed me two lens choices both of which were blurry beyond recognition and asked which was better. How was I supposed to choose? When I told him the what the surgeons test had determined he just wouldnt believe me and set my prescription incorrectly. The result is a set of eye glasses with the wrong prescription. I will never go back to that Dr.
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adam rogers
The staff of the Livonia Michigan Pearle Vision are polite, courteous, and extremely helpful. From the moment i walked in felt welcome and at ease. The day i was there they had a problem with the computers and the Eyemed website, but rather then turn me away till the problem was fixed they did everything they could to help me along my journey to be able to see again without getting severe headaches. Two and a half years ago i by chance wondered into this location cause it was the the closest optometrist that took my insurance. Its customer service like this that brought me back this time, and will keep me coming back in the future.
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paige chipman
The doctor was fine and I was able to get my lenses and frames within 1 week of my visit like promised. The part I have an issue with is that they told me I would have to wait 2 weeks to get my trial contact lenses. Then after a week of wearing those I could order more. I waited 3 weeks without hearing anything about my lenses so I called to check up on them. I was told that they were too busy and she would call me back. Its now been 5 weeks and I still have not heard from them. I will be taking my prescription elsewhere.
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Sue D.
Love Dr Johnson and the girls in the office. Have been going there and taking the kids there forever. Love them there. Always courteous and considerate and take great care of us all. Will refer them to anyone. Thank you for all you do for us.
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Sean Rice
Been going here for years, Darlene is the best and the doctor here is spot on. Not sure what the other person had an issue with, but he handles the entire family without issur, including someone who had eye surgery.
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Pam Wancha
My entire family has been seeing Dr. Johnson for years. I would never go anywhere else. Darlene is amazing!
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Angel D
Internet site says close at 8 we walk in at 7 15 they said they are closed