Category: | Auto Parts Store |
Address: | 231 E Nepessing St, Lapeer, MI 48446, USA |
Phone: | +1 810-664-6616 |
Site: | auto-express.co |
Rating: | 2.2 |
Working: | 9:30AM–4PM 9:30AM–4PM 9:30AM–4PM 9:30AM–4PM 9:30AM–4PM Closed Closed |
GA
Gala St Surin
PLEASE BUYERS BEWARE!!!! I wouldnt even give this company 1 star. My father ordered 4 parts from this company totaling at about $17.10, 2 air filters and 2 fuel filters. The company sent 1 air filter; at the time I figured ok maybe the other parts will come in within the next few days. After a few days pass still nothing. So I decide to call the company contact number and the answering machine picks up so I leave a message with my contact information and still no call back. Two days pass. I decide to call again and no answer, so I decide to call from my friends phone who just so happened to be in the car with me at the time; well what do you know somebody picks up the phone. So of course, at this point im irate because they were clearly avoiding my phone number but I get passed all of that and begin to explain my issue. The person on the other end proceeds to tell me they didnt call back because they left early the other day because of a snow storm and thats why they still had not gotten back to me. She then told me that she couldnt look up my order; after I give her the order number she could then magically find it. she explained they would send my order out the following day. So I demand to speak to Supervisor she tells me that she is. Now a week later still no products and no answer. Damn they do all this for 17 bucks. THEY ARE FRAUDS ANd GOOGLE SHOULD BE ASHAMED AS WELL AS LIABLE even suggesting them on their search.Very Disappointing! Will also be reporting to BBB. Stay Away
VI
Vicki Lathe
This company is a scam! I ordered a part. The part that came in was not even close to what I needed. They never answer the phone & if they do, they lie to about sending out the correct item. I have spoke to a female named Cory & one named Loretta. They both have stated they are sending a return label for over 1a month. They are Con Artist the owner has a face book Derrick Zock
TI
TIM Sikes
They sent the wrong parts, now they will not answer their phone and will not call me back. I would suggest to NOT order anything from them. And by the way, their answering service didnt even come on to let me leave a message this morning. They may be completely out of business by now,,, wouldnt surprise me.
AN
Angie Hutter
We ordered a filter on April 8th and it was supposed to come by the 14th but didnt. Then they said the 20th because of back order but still didnt come. Now is the 25th and still not here. They sure had no problem taking our money! I strongly suggest not to order anything from here!!!!
LE
Levi Guimond
I only received half of my order. After initially contacting Auto Express, they said they would correct the problem, but I never received the rest of the order,. Now I cant even reach someone at Auto Express to resolve this problem. Very unhappy with this purchase.
KY
Kyle kline
Bought parts off ebay they were wrong tried to reach this company no one answers the phone. they responded by email finally and then after I sent the part back they never refunded the money
JA
Jane Bourk
They had exactly what I needed for my husband to repair the tractor, Fast Shipping, and Cori answered all of my questions like a pro. I will definitely order from them again :)
RA
Raheem Payton
Ordered a part and returned it within a week of purchase because the mechanic said it was faulty. Received my refund after almost a month. Dont plan on going thru that again
DA
dan stomber
Great people great service A+++ THANK YOU
KU
Kurtis Gumerson II
A+