UserEasy Computer Systems Inc

Category:	Computer Store
Address:	1141 Fulton St E, Grand Rapids, MI 49503, USA
Phone:	+1 616-458-5568
Site:	usereasy.com
Rating:	4.5
Working:	8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 10AM–2PM Closed

Location

Photos 3

Reviews 10

Emmett McDaniel

This place is horrible. Straight up the worst computer repair store I have ever been to. After giving them my laptop and identifying the problem for them they said to me that this was their profession they know what to do and that I was wrong, after two weeks of waiting for my laptop they told me that they replaced the display (ADDING YET ANOTHER FEE) and gave it back, within minutes of using it again I encountered the same problem and returned the next day. Now the genius in charge there talks to me as if I am a child this entire time, where if not discouraged by my peers I would have likely fixed this problem myself for a fraction of the cost, and says that the initial problem WAS EXACTLY WHAT I TOLD THEM WHEN I BROUGHT IT IN, this man is a condescending prick who thinks he knows better than anybody. Refusing to give me a refund for not fixing anything I tried to leave three times but was stopped with potential things they could do, all of them adding another $100 at least most likely more to the charge. Needless to say I left in a huff and am incredibly pissed off by this entire exchange. Never go here.

Robert Hooks

UserEasy computers helped me diagnose a bad motherboard in my custom PC for much less than it would have been at Best Buy. They had the parts and knowledge to get my computer up and running again with no loss of data within a couple days. I will definately be returning to UserEasy for future help with my electronics!

Kristine VanO

We have used UserEasy for tech support a number of years. Paulo and his team are always ready and prepared for whatever help we need. They are also able to keep us ahead of any trouble with our current equipment and make recommendations when we need to update. I would give them 5 more stars if it were an option.

don thoms

I teach mostly senior citizens how to use their computers and have sent a number of folks to UserEasy. Every one has returned with only glowing reports about their experience with them. I just sent another person their way today. Ive also used their service and have only been happy with their work.

Anthony Larabel

Have used multiple times for our business. Owner is very smart and easy to work with extensive knowledge of the industry. Thanks guys!

Carol Shaffer

Great service...reasonable and honest...would only go there for new computers and service...they stand behind everything

Nigel Morford

They always have the parts that I need that nobody else seems to have. :D I love this place.

D Lanesky

there is an antique jewelry store up front and an antique furniture, home stuff out back.

esteban largaespada

Theyre very helpful, and their prices are competitive.

Matt Ten Clay

Honest helpful people, great location!