Randy Wise Chrysler Jeep Dodge RAM of Durand

Category:	Chrysler Dealer
Address:	902 N Saginaw St, Durand, MI 48429, USA
Phone:	+1 888-455-7167
Site:	randywisedurand.com
Rating:	4.8
Working:	8AM–7PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–2PM Closed

Location

Photos 1

Reviews 24

yvonne ollivier

I live in the upper peninsula of Michigan, and finding a choice of either rust-buckets or overpriced used vehicles locally, I traveled downstate. I headed for Sterling Heights, home of large dealerships, to increase my chances of finding a truck I would want to buy. En route by bus, I saw a listing for a well maintained, no accidents, low mileage, one owner Dodge Dakota at Randy Wise Durand, 70 miles from the motel where I stayed in Sterling Heights. I contacted the dealer, and communicated with Kelly French. I kept appointments to view vehicles in Sterling Heights my first day, but was not impressed. I am so glad the truck I bought was still available when I finally made up my mind to check it out in Durand, after a day of dithering! Kelly French of Randy Wise was so sure that Id like that truck ("Its a good truck.") that she provided transportation to Durand, and promised that if I didnt like it, shed drive me back to my motel herself! I saw a very good truck. And I was sure that truck had been thoroughly inspected, and it would be able to take me home over 500 miles with no worries.The asking price was good. I knew it, so I had no thought of "haggling" (what a relief). I bought the truck, a process made very easy by Kelly, who sorted out plate and title applications for me, set me up with a temporary plate, and even contacted my insurer for me. All in all, a great experience. I met other members of their team, each of whom seemed to be straightforward, nice people. RWD try to find a vehicle that is right for YOU, and not simply to get something off the lot. Durand is a little out of the way, but would be well worth your while to go there. Highly recommended! I hope not to need another vehicle any time soon, but if I did, I wouldnt hesitate to go back. Of course, Id call Kelly about what I was looking for, first.

Brian Harburn

I just wanted to take a minute to rate my recent experience at Randy Wise Durand. I gave 5 stars because I was completely blown away by the friendly staff and how smooth the entire process was from beginning to end. Their service department was very friendly and helpful but so was the entire staff at the dealership! Everyone was very friendly and helpful. I worked with their Internet Sales Manager, Kristen and she was incredibly helpful, accommodating to my needs, and very personable and professional. I would recommend this dealership to anyone and I cant wait to purchase from them again! Very trustworthy and dependable people! Im very glad that I made the WISE CHOICE! You guys ROCK!!

Spencer Carpenter

I just purchased a Jeep Liberty through this dealership and I was blown away by the staffs integrity and honesty. They werent trying to get me to buy what was best for them but what was best FOR ME which is difficult to find with most car dealerships. Dean Meadows was absolutely incredible He helped find me the best vehicle to meet my needs and my price range. Kristen Harburn kept in contact with me during the whole process and was very accommodating with meeting times, pictures and any questions I had! Would definitely recommend anyone to buy a vehicle from this dealership! Go Randy Wise!

Debbie Zimmer

I really hate shopping for a new car. The whole process is usually a big stress to me. Randy Wise in Durand has completely changed my mindset. Thanks to my salesperson, Kristen, I can now say that I enjoy the experience. She was very knowledgeable and pleasant to work with. I felt no typical sales pressure and would strongly recommend shopping for your next vehicle here! Ask for Kristen for a wonderful car buying experience!

Kelly Starlight

We have been coming to this dealership for over 20 years and have always received excellent service. Not to mention great deals on vehicles! You can always count on a smile, whether its Bill in service (32 years experience as a Dodge mechanic) Sarah at the Body Shop or Trish at the front desk, we have always felt like family. Thank you for continuing this tradition of Excellence.

Nathan Andrew

Scheduled appointment for alignment. Performed test in timely manner. Repair estimate came back at $730 for parts, install, and alignment. After researching parts, I could purchase them myself for $300, and install in less than 3 hours. Also, they did not have any loaners to give it which was an inconvenience.

Adam Mattheis

I absolutely hate buying vehicles because Its a losing proposition and I seem to attract shifty salespeople. Not the case with Kelly French and Mike Mcdonald. Best experience Ive ever had hands down. They are straight as an arrow and personable to boot. I would recommend them to anyone.

Stephanie Barron

I purchased my first lease from Randy Wise a few days ago. Kristen was so much help and worked with me for everything I needed. I changed my mind quite a few times and she always gave me what I wanted, plus a great deal! HIGHLY RECOMMEND!

Michael Richardson

I had to go back to trigger the check engine light for underboost solenoid. Then, had to wait for an hour to find out what they planned to do. Even though, I already knew they would replace the turbocharger.

juratichcr

Randy Wise was an exceptional dealership to shop for cars. I worked with Kristen who was professional, thorough, friendly and was very helpful. I recommend Randy Wise for anyone and ask for Kristen.

Skeets LaRocca

Wise Chrysler in Durand provided me with excellent service..Kelly French gave me a great deal on a car and the sevice people are friendly and helpful..I am impressed with this dealer.

Josh Howe

Very helpful and friendly sales staff. Kristen Harburn made my buying process very easy and stress free. Highly recommend working with her if you are in the market for a new ride!

Holly H

They are very kind at randy wise and are not just being a salesman the whole time and they really care about what u want and dont try to push u into something else.

RelapsingOdyssey

Great place, Kristen was extremely helpful and very easy to talk too made me feel like I was welcomed there.

Jacob Yager

Oil change has excellent service and a lot of friendly employees around the dealership!

Mary Wiseley

The guys are always kind and polite. They greet you with a smile.

Trisha Mrakava

Great place to buy a car. Awesome sales staff. Body shop rocks.

Garrett Benson

Great place, friendly people and amazing service with a smile!

Faye Asher

Great place! Friendly staff! I enjoy doing business with them!