Category: | Florist |
Address: | 6914 Schaefer Rd, Dearborn, MI 48126, USA |
Phone: | +1 313-584-1010 |
Site: | flowersbyreneonline.net |
Rating: | 4.1 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM |
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Lindsay Daly Post
Revised 12/2- I received a text that they were exchanging the flowers and sent a picture of the much better bouquet. I am happy they stood by their product and gave my grandma something beautiful. Thank you. 11/29 Terrible experience!!! Flowers did not live up to the promise. I ordered a bouquet online for my grandmothers 95th birthday. The picture shown for the "How Sweet It Is" bouquet looked sweet online, but in real life it was mostly babys breath (which want shown at all!) and carnations. The roses were also a bit wilted. I called the store to nicely inquire and was lectured and yelled at by the "manager" until I had to hang up the phone on her. I never once asked for a refund or exchange. She yelled at me that they had to follow a recipe, but the result was really bait and switch. Do not order online from this store. They will take advantage and then yell at you! Yikes!
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Sobia Sadiq
Hala is absolutely horrible. I first started working with her for my wedding in early December. I met with her twice and each time she would brush me off and tell me she could handle it and to trust her. I was uneasy with her nonchalance regarding my wedding, so I asked my sister to meet with her. She assured her as well that she knew what she doing. On the day of the event, her stage was messy, with no floor covering and there no up lights in the entire venue. We had discussed amber uplighting throughout the hall and stage. When she was called to remedy the situation, she told me someone called her and cancelled them!!! She never spoke to me or my sister regarding a major change in the decor and still charged us for the lighting. The worst, unprofessional woman Ive ever met. If you want to be swindled and left distraught on your wedding day then by all means chose her.
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JJ Westover
Used Flowers by Rene based on recommendation. We requested fall themed centerpieces for the tables with oranges, yellows, and reds and were given centerpieces with red and pink roses. The reception was in Howell, so she charged us double the delivery fee and then called to tell us they would not do clean up the night of the wedding despite agreeing to and having it written in a contract. Highly disappointed that we were not given what we asked for and had to deal with the additional stress of them calling the day before the wedding to tell us they were not picking everything up the night of. They did end up coming to clean up the hall the night of the wedding, but only after we complained.
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A Private User
I was at an event, sitting at a table with the Mayor Of Dearborn also Robert Ficano and many other people. My Arrangement was complamented as being the best of all. Out loud in front of everyone there. Roberts wife and all the other wifes pasted by me that evening and said wow good job Gina. The day I ordered the arangment I never said what it was for. 1st class service and They do not know me personally. Now thats just good Bussness. they have been providing me with the best service since 1997. And up intill this review. My Familey friends co-workers are very pleased with the service and I and my Familey have been sending customers to them for 11 yrs. Gina Badami
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Ryan Broos
This is the first time Ive used this florist. My wife was having a rough morning today so I wanted to send her flowers. Ive never tried sending flowers on the same day before. Of all the site I normally go to, I found the selection and price to be very comperable but the one deciding factor was the delivery fee. It was much cheaper than the other sites plus there was NO service/handling fee that you would normally expect. Placed my order at 9:47am this morning and my wife received them around just after 11am! I definitely recommend this place. It was an excellent choice for me and Ill definitely buy from them again.
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Fatmeh Berry
Renees florist delivered an arrangement that should of gone to a funeral but ended up at my house for my sons engagement. When I callled them to tell them about it, they gave me excuses and said thats what was ordered. They have horrible customer service and no vision for owning a flower shop.
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Linda Hooper
Amazing flowers. Called from TX to have delivered to a mother in Dearborn. I asked the florist to just do what they wanted and gave them a price range. Superceded my expectations and just amazingly beautiful and generous arrangement for the price. I will use this flower shop again!!
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Alex Wate
Great Business they want to keep you happy. Although the selections seem to run out fast, they could have extra just in case but other than that their customer service is great, and they deliver very fast. Thank you so much my mother loved the flowers.
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Thomas Kane
Renee was recommend by The Henry Hotel to do the table arrangements for my Fathers funeral luncheon. Renee was great on the phone and made beautiful arrangements I could not have been more pleased. On the behalf of my family thank you so much.
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Scott Nashlon
I ordered a bouquet for my wifes 40th birthday and they did not disappoint. Thank you so much for the beautiful delivery she got. She was the envy of the office for her day.
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Ali Sobh
Absolutely great service and great people!! They did an amazing job for our wedding and made our dream wedding come true!
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Mark Brown
Always has great flowers at a great price
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Nesserine Hammoud
amazing work the best in town!
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Orande Bostick
Great flowers just EXCELLENT
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Ed Bazzy
Best Service in town