Category: | Cell Phone Store |
Address: | 37310 S Gratiot Ave, Charter Twp of Clinton, MI 48036, USA |
Phone: | +1 586-948-9209 |
Site: | t-mobile.com |
Rating: | 4.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM |
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C ger1
I wish there was Zero Stars. These guys are asses. They promise you signal out by Metro Beach and you cannot get it after youve already signed up. Ive tried for a year to get it corrected. When I went up there to complain and try to get this fixed they locked my phone so I could only make emergency calls. So if you live anywhere near Harrison Township its hit or miss service good luck!!! I have 4 phones and none of them work out there. Go to 12 mile and Gratiot theyre much more polite and they wont LIE to you like telling you theres service when theres not just to get you hooked. I will be leaving T-Mobile as soon as I can.
JO
Jon H
Wow the service here and the actual help these guys give is remarkable. I recommend seeing Wassem (Wes). The guy is knowledgeable, friendly, has excellent customer service skills and is there just to help out. Will recommend them to anyone looking to get service / phone / accessories. Thanks Wassem!
JE
Jessica Duncan
Best customer service out of any T Mobile location that I have ever experienced! Specifically, Wes helped me out big time when I woke up to a cracked phone 4 days after getting a brand new one. He remembered me and got me a discount on the repair and had it returned to me within 3 hours.
WI
Willie Bondhill
The best buying experience I have had in a long time. Not only did they help me buy a new phone that worked best for me, but they helped me log into my accounts when I did not even know my own password. I wIll never visit a different store
DA
Dave Woomer
Great to have a local store, but even better, a store staffed by a great crew! Wes, Jesse, Andy were all awesome in helping us upgrade our old phones and made us feel like they appreciated our business. Outstanding!
SA
Samurai Dolls
These guys are the best!!! Ive never had such wonderful experiences at any other companies and Ive been with sprint and at&t in the past... Everytime I come into the store they go above and beyond! EVERYTIME!
RU
Russell Miley
Switched from Sprint, got a new LG Stylo. LOVE this phone. Jesse & Wes helped me transfer all my stuff to my new phone. Great store, service with a smile. Recommend this store
VA
Valerie Murphy
Awesome store, always clean and reps are so helpful. I took my replacement phone in and they helped me move all my information from my bad phone to my new one. Thanks
LU
Luanne Wooton
Love this store, there is never a long wait and the service is always good. Just got my phone replaced and they helped move all my stuff to my new phone for me.
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Ashia Reeder
I stopped here when I saw it next to the deli I go to and I love the guys who work here. Helped me transfer my pictures and phonebook to the new phone I got.
GR
Gregory Cook
Swapped out my phone because it wasnt working. They helped me set up my new phone, put my gmail on it, pictures and its working great now. Thank you
DO
Dorian D
The best customer service Ive received hands down! Deniro & Wes were the best! Got everything I needed for my new phone and some great accessories!
SA
Sam Genna
Just switched from Sprint and I am glad I did. If you need a new phone, stop by and see these guys, they took good care of me
JA
Jayson Wendorf
SOOOO glad a Tmobile store opened by our house. got a new 6s today, they were really nice and helped me set everything up.
DO
Doug Zeiger
Great guys, good advice and helped me find a phone with features I wanted at a price I can afford! Love T-Mobile service!
DO
Donna Pfister
Fantastic customer service. I would highly recommend this store to anyone looking to get a cell phone with T-Mobile.
TO
Tom Sigman
Just got a new LG phone today, the services here was awesome. Would definitely come back again for my next phone
KA
Karen Cocuzza
Upgraded to a LG Stylo, the screen is huge on this phone and I love it. Stop by and see Wes, he was great to us
JA
Jazmin Akins
Got my new Galaxy today. Customer service was awesome, transferred all my stuff to my new phone and set us up.
RI
rich willinger
My phone broke, I was so frustrated. Went in and walked out a happy man. This was one of the best experiences
MA
Martisha Conner
Got my GS6 today, love this thing. Make sure you get the wireless charger with it, battery charges so fast
IA
Iam Keva
Each time I go to this T-Mobile the staff is always courteous and helpful. Glad I switched to T-Mobile
JU
Julie Walters
my samsung phone was not working and they helped me get a new phone and moved my stuff to it too.
TO
tony kadilli
a guy name wes help me, he was really good and i am glad i switch from verzon. this is nice store
TR
Tracey Vaughn
Love the new location. Took my Note in because it was having problems and they fixed it right up.
JE
Jessica Dekkers
Customer service at its best. If you want to get the best care possible, stop in to this place.
TE
TERRY NETTLES
The customer service was great!!! The entire staff took every effort to accommodate my needs.
KE
Kevin Myris
What an awesome experience, from start to finish it was fantastic. Love my new phone too
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Lisa Whiting
Switched from Verizon and not looking back. This store was great with the entire process
TO
Tom French
I switched from Verizon and it has been so good. Save money and my service is real good
TO
Tonia Chenault
This location is right by my house, so glad they opened one here. Nice looking store
CO
Connie Deckers
Got my new Galaxy S7 today. Love this phone, you get a free year netflix with it
LA
Laura Hannah
Love the new space. Parking is finally easy. Got my phone fixed quick and easy.
SA
Sandra Vann
LOVE the new store. So close to my house and the people there were very helpful
JU
Julie Gerstner
Good staff. Sometimes they move a little too slow... but overall recommended.
BR
Breezy Mae
iPhone 6s!!!!!! Got rid of my Galaxy and got back to an iphone and I love it
DI
Diane Kubik
Excellent customer service, great location. Will come here all the time
TO
Tony
Got a new phone today, love this new store. Stop by and see these guys
MI
Minnie Brock
Love these guys, thanks for helping me get all my information
EN
Enderman211 gaming
Got a Galaxy S6 Edge+ and I love it. Thanks for your help
HE
Henry Shaotha
Couldnt ask for better service! Thank you Wes and crew!
AP
April Parker
All the iphone chargers were on sale, lovvvvveee itttt
SH
shunita brown
FINALLY!! I got my new iphone 6. love love love it :)
ME
Merlinda Prayon
Finally a store close to our house. Love my new G4
ZL
Zlata Zdravkovski
Alivia is great, she was very helpful and patient
HO
Houda Shara
switched from verizon and i am so glad we did.
HE
Heydi Ash
Nice group of guys!!! Good at what they do!
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Steve Shisma
Love my new phone, love T-Mobile service.
SH
Shane Clouthier
Great staff. Ask for Wes, hes the best.
FP
Fpg Dee
iP6+ whattt whattt! Love my new phone.
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J
A little slow but good employees
HE
Heather Wortman
Just Your Average Phone Retailer
JE
Jeanaye Lewis
My new iphone is the bessssttt
DO
Donna Dean
Knowledgeable information
BR
Brittany Agnew
Great. Got me in and out
HI
Hippie Housewife
Awful customer service.