Glitz & Ears

Category:	Boutique
Address:	40817 Garfield Rd, Charter Twp of Clinton, MI 48038, USA
Phone:	+1 586-286-3006
Site:	glitzandears.com
Rating:	3.5
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 10AM–6PM 11AM–5PM

Location

Photos 100

Reviews 8

Lita Neal

Been wanting to stop in for years and finally got the chance, walked in and walked around for a good 15 minutes and no one said Hello or can I help you find anything. They just stood there talking to each other the entire time. I really wanted to buy a necklace but with the treatment I got I just walked out, I could easily find the same exact necklace at Claires for a lower price and better service. It seems that a lot of people have the same complaint about the service. **I WAS THE ONLY PERSON IN THE STORE AND THEY WATCHED ME WALK IN BUT JUST KEPT TALKING TO ONE ANOTHER, SO NO WHAT YOUR TRYING TO JUSTIFY IS WRONG. AS A SECRET SHOPPER YOU DEFINITELY WOULD HAVE FAILED, AND I HAVE SEEN GLITZ & EARS POP UP ON MY LIST BUT ALWAYS SKIPPED IT. JUST BE SURE YOUR EMPLOYEES ARE ACTUALLY DOING WHAT THEY SHOULD BE, WHO KNOWS OTHER SECRET SHOPPERS MIGHT STOP IN**

j sudds

Id give 5 star for the merchandise, however the staff wasnt nice whatsoever. Ive been wanting to come here for years, I was out that way with time to kill before work so I stopped in for a pair of earrings. Im HUGE on supporting local small business such as this one, but Im even bigger on customer service! Im an extremely friendly person who loves being around& making small talk with others. Lets just say the 2 girls working didnt carry my enthusiasm. They were very short with me almost to the point that I felt I was bothering them. When I walk in to buy a pair of earrings& walk out almost $200 later youd think I would be made to feel like a valuable customer. I havent went back ever since.

ARMIESHA PARKER

I think the most rude thing you can do is not speak to someone who comes into your business. Especially if you are a small local business. I work retail and I speak to all my customers. I will not spend money at a place like that. Im the store for 10 minutes no one spoke. I was in on the 9th and wrote this review after I left. There was a guy and young lady there. Around 11:30am. She literally helped 2 customers didnt speak, and walked past me. Totally unacceptable

Julie Huntley

I was in the store recently and ran in to the same issue. I was not greeted. The clerks were busy talking about another customer loudly and not in a nice manner. I spent a while looking at merchandise before I was asked how I was doing. They were nice after that. Sadly, I will go back because I love the merchandise, normally I would not go back to a store where I was treated poorly.

Cynthia Roland

Even though, I love the merchandise in this store, I must agree that the customer service is very POOR. I have been there several times and I travel a great distance just to get there and I am never greeted with a hello or any kind of acknowledgement. I just continue to go due the fact that if I want to wear some bling bling, I know I can find it there and good quality.

Diane Clancy

I live in another state and I cannot begin to tell you how pleasant and courteous everyone is in helping me with my selections. Calls are returned and my orders are filled promptly. Love the new website! Thanks Glitz & Ears!

Kendall Hubbard

Who doesnt love Glitz & Ears? They have a huge variety of Clothing, Accessories, Handbags & Jewelry! Affordable too!

Laura Ball

Fantastic place!