Super Stop & Shop - Whitman

Category:	Supermarket
Address:	475 Bedford St, Whitman, MA 02382, USA
Phone:	+1 781-447-7817
Site:	stopandshop.com
Rating:	2.8
Working:	6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 7AM–9PM

Location

Photos 100

Reviews 13

Cely G.

This review is solely based on my encounter today with the bakery department over the phone. To be specific with the bakery department "manager" named Holly. First Ive called about three times to get information on a custom cake order and she is hardly ever there. Finally got her on the phone today, she kept rushing to try to get me off the phone which I thought was very rude! I asked her if she was in a rush she says "no I just have a customer." Instead of placing me on a brief hold or asking for a callback number she would talk over me wouldnt even let me talk about my order! Ruined my whole morning after I got up specifically to talk to her! This bakery seriously needs a new manager who works more hours and who definitely has better customer service skills! Since she was in a rush and would barely let me talk I just said forget it and terminated the call. Let it be known this review is based only on Holly the bakery department manager and not the rest of the store as I hardly ever shop there, just love Stop & Shop strawberry shortcake cakes, lol. I called the store on Montello Street in Brockton & immediately the manager answered all my questions & gave me a quote and was 1000 times nicer than the bakery manager at this store! On a good note , 2 out of the 3 times I tried calling to speak to Holly (and she was never there), I spoke to a lovely woman named Audrey who I would say should be the manager. Answered my questions & was helpful on the phone, but because of the custom order I wanted I had to speak to Holly of corse! Maybe this store should consider Audrey for the bakery manager! Just makes me wonder what the quality of the cakes are made by this woman Holly with the attitude she has! Although Whitman is much closer to me I will go to Brockton just because of the better customer service by the bakery manager. (This review is cross-posted on Yelp & FB, thats how upset I am)!

Patricia Cole

I have been shopping at S&S Whitman since 2005 when we moved here from PA. This store just cant seem to get it right! The fish department left and now it is back. What a relief! The fish is usually very good and fresh. Unfortunately, there is seldom ayone there to wait on you. One young gentleman (named Scotty I believe) is the only conscientious person working there. The Meat Department butchers ignore everyone until you can interrupt them or stop them when they come out to the floor. Produce, what a mess!!! I could bring back something from this department each time I shop (which is 1 to 2 times a week). Just today strawberries had a moldy one in the middle of the package, organic celery and carrots had at least 1-2 sticks that were bad and not usable. The cauliflower and broccoli are hit and miss. This store is close to me from home and I have to pass it coming from work. Convenient yes, but do I want to drop $140 to $150 a week here? It needs more than changing the store products around to make it good. Customer Service in needed badly as well as fresh products! The front end of the store does not run any better. Sorry for the sarcasm but being in the middle of making meals for the week and having expensive ingredients that are not useable is frustrating! Yes, I have returned purchases many times over and they take them back without question. (Oh, by the way, the Florist Dept. is great and does a beautiful job arranging special requests. Sincerely, Patricia

Jennifer McBride

well theyre food is okay aside from the consistant prob i keep having with ordering lunch meat & cheese from the deli for some reason the deli always cuts the meats so thin im unable to pull the pieces apart and use on mu husbands sandwich and that sucks when u spend hard earned money on this product just for them to cut too thin n waist the meats

Mich W

I come here all the time, everything is always stocked and clean. The employees are always wicked nice and ready to help.

E.N.F Films

found a watermelon in the french fry case and got worried it would go bad. I saw a worker and he ignored me.

Diantha Meagher

It is to cold in there in the summer. I have to remember to bring a sweatshirt for a big shopping trip.

Raymond Hunt

Need more cashier they rely to much on the self-checkout

Lisa Mullin

Excellent service! Cant find this flavor anywhere else!

Terri Bourassa

Expensive! They never have what Im looking for!