The UPS Store

Category:	Shipping and Mailing Service
Address:	9 Cornerstone Square, Westford, MA 01886, USA
Phone:	+1 978-727-8136
Site:	theupsstorelocal.com
Rating:	3.3
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–2:30PM Closed

Location

Photos 8

Reviews 7

Glen Senkowski

I needed and 18 x 18 x 30 top loading box. I called and they said they had 18 x 18 x 33. The price was over twice what I could get it for online, but I needed it that day. I went to the store and picked it up. It was NOT a top loading box, but a side loading. I decided I could work with it. So I took it home and packed the 55 pound item I needed to mail, paid the $65 for online shipping, and lugged the packed box to the post office. They refused it - said it was too big. I asked how could that be - I got the shipping info from the USPS website. They said it was oversize: 18 x 18 x 36 and too big to ship USPS, period. Thats right: UPS Store told me 33 and sold me 36! So I got to lug the box back home and since it was not a top loader (my fault for accepting it) I could not easily cut it down to USPS dimensions. I had to go through the whole process again with shipping UPS and now I have to see if I will ever get my $65 back from USPS for the prepaid shipping. Lesson to others: if for some reason you buy a box from the UPS Store, make sure you measure it! Lesson to self: get my boxes someplace else, but still double-check the size.

Shikha Sherchan

This is the worst UPS I have ever been to. I went there yesterday to ship a package with a pre-printed label and all I asked was to use their TAPE and the guy at the counter said that using their tape was going to cost me $2. I can get a roll of tape for cheaper than that. SO apparently, its their "STORE POLICY".

Freddy Roman

Stopped in when the store was fairly new and I loved the service! It was perfect. Today I went in and I may never come back to the location. While the store clerk help me, they made me feel I was an annoyance.

Xiaobo Sun

I forgot to seal my package and asked them if I can use their tape. They said I need to buy one for $3.5. I had to go back home and taped my package.

Rob W

Typically come here to drop off prepaid packages, havent used any of their other services. Never had an issue.

Raj Melville

Lousy service. Asked for a UPS envelope and was refused. I havent had this happen elsewhere.

Ken Pespisa

Really friendly service. And they are open early than other UPS stores. Thank you!