A & K Jewelers
| Category: | Jeweler |
| Address: | 200 Main St C, Stoneham, MA 02180, USA |
| Phone: | +1 781-438-1250 |
| Site: | aandkjewelers.com |
| Rating: | 4 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed |
Location
Photos 1
Reviews 5
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Erica Sullivan
DO NOT LET THEM WORK ON YOUR JEWELRY!!! I took my engagement ring there shortly before I went on vacation to have them check on the prongs. This had been my grandmothers actual wedding set and hadnt been serviced in 50+ years and I had felt that the prongs were a little loose. The woman said the prongs were very loose and she was surprised I hadnt lost the stone! I was mortified at the thought of loosing my late grandmothers stone but was also concerned since I would be leaving in 10 days for a 2 week vacation out of the area. She assured me they could have the prongs reset in just 48 hrs! WOW I thought, this is fantastic. . . after assuring me the look of the ring wouldnt change and discussing price I left my ring there to be repaired. Sure enough 2 days later I got the call that it was ready for pick up - and here is why you should NEVER EVER leave your jewelry with these HACKS. They changed my stand up solitaire setting into a sunken in basket! Not having really any experience in jewelry I was not able to exactly communicate what just didnt seem to fit correctly. I was told Robert did the work and he would be in the following day if I wanted to return to discuss it with him. I thought ok, Im not unhappy at this point but couldnt exactly put my finger on what was different. Well I get home and realize the matching wedding band no longer sits up against the engagement ring and the whole thing seemed much larger at the head. I returned the next day, still unable to speak the jewelers language of basket vs stand up solitaire, I explained that it no longer fit snug against the band - he assured me he understood the problem, took the ring for another day and when he returned it to me he had shaved off one side of the basket so now from the side one side was flat and the other looked pregnant!!! I was furious - beside myself that my grandmothers ring was ruined! I was in tears right in the middle of the store. This pompous A** preceded to justify his butcher job and refused any sort of compensation or any form or way to correct the hack job. I left, sat in my car out front for nearly 10 minutes sobbing and then went back in - with the FIRE I was born with and flipped out. It was then and only then he said fine Ill credit you $50 (not even half of what he charged me) PLEASE just NEVER trust them with anything you truly value.
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A Private User
" I recently purchased a twenty-fifth anniversary gold necklace and locket from Paul at A&K Jewelers of Stoneham. He and his staff took the time to go through multiple catalogs before finding just the right piece. He did not have the piece in stock and I needed it within a few days. He rush ordered the piece for me at no additional cost and I had it in time for my anniversary. My wife was thrilled and wears it all the time. While in his store several people came in selling their old jewelry and coins. Apparently he offers some of the best prices for your unwanted jewelry, coins, watches, etc. One guy even traded some old gold jewelry for a new birthday bracelet for his wife. You cant go wrong with this family-owned business. JM, Reading, MA
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Joe Marotta
Ive done business with A & K for many years. I purchased my wedding bands from them and other items over the years and had several repairs.I recently sold them some of my unwanted gold jewelry. Ive always been treated with the upmost respect and honesty by some very experienced and talented jewelers.
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Michael Agri
A&K is a small family owned jeweler that you can trust. I recommend A&K to all of my friends and family.
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J D
Very nice jewelry and very good service