T.J. Maxx
| Category: | Department Store |
| Address: | 100 Granite St, Quincy, MA 02169, USA |
| Phone: | +1 617-328-1763 |
| Site: | tjmaxx.com |
| Rating: | 4.1 |
| Working: | 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 11AM–8PM |
Location
Photos 100
Reviews 53
RO
Rodrigo Eduardo Peralta
Terrible customer service. 3/23/2016 I am a regular customer of TJ Maxx, specially this location since is right around the corner from my house. Today I went shopping for a dress for my niece. One of the dresses that I picked had a little hole in the back. I brought this to the cashiers attention and wanted to asked her if there is a way we can find out if there is another dress like this in the store. When the cashier saw the hole immediately thought I was trying to get a discount and took the dress with her to one of her coworkers, which I thought might have been the manager. The cashier came back and said "sorry the mark down is closed and I cant mark the price down". I asked her what did that mean, when a lady at the register next to us passes by us and tell us that "mark down" closes at noon everyday, so there is nothing they can do. I asked her if she saw the manager, she answered YES! and a lady two registers down screams at us saying that the information is correct and that there is nothing they can do. All three ladies were very rude and aggressive in the way the talked to me. Uncomfortable and dissatisfied, I asked for the manager. The lady that checked us out paged the manager for customer assistance. When the manager came, I tried explaining the situation, "there is a hole in this dress", she also immediately assumed I wanted a discount. She again took the dress, asked me if I asked for a discount, I said I did, for which she replied "its only a dollar anyway". Confused I said to her, that the lady that helped us said that the "mark down" closes at noon and there was nothing they can do. The manager took the dress behind the registers and asked what was going on. I got closer to listen and the manger says to me if I showed that the item was damaged. I said, yes I did, and the other two ladies there said no! I started explaining again what happened, when the manager interrupted me and said "I am not gonna go back and forth with you". At that point I was very upset for what was going on, and the way I was being treated. I said to the manager that I didnt like to be lied to and that was all. With all honestly I dont care for a $2 discount. I wanted to check if there was another dress like that in the store for my niece, but I wasnt going to pay full price for a damaged item. I dont know which kind of people they have to deal with everyday, but they sure made me feel like crap, and that is not the right thing to make people feel if you want them to come back and shop with you. The sad part is that this is not even the first time Ive been in some kind of situation here. There has been other instances where people at this TJ Maxx have completely lied to my and treated me rudely. I love TJMaxx and Marshalls, but stay away from this one in particular. Unless you like to be yelled at and treated like crap.
YU
Yuen Ng
Bad customer service, especially the manager named Lisa. Make sure you open any packages that have multiple items to double check all items listed is indeed in the box. I got an ab wheeler and its missing one bar. Brought it back to exchange or return but missing receipt. Told them I paid with my tjmaxx card and they are more than welcome to look it up and verify. Was told they cant do that and turned around the manager asking me to thank them for doing me the favor by giving me the full price plus the tax I originally paid in store credit because the item they sold in the store is missing a part. Not even an apology that they sold me this and making it inconvenient for me to bring it back. I guess it is my fault to shop at their store in the first place and not doing my own diligent to check the item they are selling to the customers whether theres a missing piece or not. Will never shop here.
AN
Anh Tran-Redoble
Good selection of things. Found some good sneakers for myself. A little crowded because of the layout. Overall good store
ED
Eduardo Abarzua
Mu buenas ofertas, muy buena la atencion.
E.
E. M.
Love this TJ Maxx I always find something good here. Anytime I go to Boston I always visit this one :)
GI
Ginger Bellerose
Love, love, love T.J. Maxx! Found what I was looking for and what I wasnt looking for but loved.
MI
Michael Martinuk
Very congenial staff, knowledgeable, courteous,attentive, efficient,excellent experience.
TO
Tommy Vo
Decent location. Got couple shirts here. Pretty much the same as any other tj maxx
YO
young maw
You guys are the best you are looking for ways to improve your service
DI
Diego Roger
Minha esosa adora.
ER
Eric M
Not a great selection compared to most T.J. Maxx locations.
JO
Jorge Pereira
No plain white button Downs.... Had to drive to Wal!art
TH
Therese Marcel
Gets messy and disorganised sometimes but I shop here
HU
Hung Tran
Almost products are clothes. The staff is friendly
AR
Art Mirabile
I like the new renovated look that the store has.
ZA
Zach Naylor
Decent selection, inventory updates regularly
KA
Kara Wood
Store has been renovated, selection varies!
NI
Nick Ebah
Great prices same designer cloths cheaper
HE
Heidi
Bought jewelry and lady was very snobby!!
CH
Cheryl M Burton
Too expensive! Long lines! Understaffed!
CH
Christene Knight
love the quality and selection of items
KE
Ken Kuban
Pretty good selection of mens clothes
AL
Alvin Nguyen
Same old tj Maxx. Kind of small though
LA
Latricia Carter
A little of this a little of that!!!
AM
amitesh kumar
Good collection at reasonable rates
MI
Misael Madrigal
Great location and good selection.
В
Вадим Курилко
Good stuff next door to my home
AN
ant hony
Not the greatest mens section
SU
Susan Torres
I can Always find great deals
EL
Ella Ariela
Good prices clean restrooms
DR
Drævn Ëvans
Good brands for half price
LI
Linda Olsen
One of my favorite stores
KA
Karthik Rajasekaran
Cost effective clothing..
SA
Sandra Hallgren
Great store. Good prices
BR
Brillant Shally
He was amazing I love it
GA
Gabriela Quiroz
Very clean and organized
AL
alcione sampson
I love everything there
ZO
Zoltán Bakó
Affordable brand names
SA
Sandra Thayer
Very small toy section
#1
#1 AuNtIe
Clean friendly service
SO
Sonalin Patra
Very good collections
BU
Bunty G
Waiting time was less
CI
Cillian Gavin
Great just fantastic
KI
Kimmy Jackson
Awesome variety
DA
David Remillard
Limited selection
SH
Shylaja Dosala
Superb interiors
CA
Carol Czech
Good bargains!
PA
PATRICIA EUBANKS-DAVIS
NICE STORE!!!
EL
Elgun Asgerov
Good Prices!
YA
Yadhira Almodovar
Busy store
CA
Carlos Caban
Good
IN
Ingris Cordero
Good
SI
Silvia Luciano
Nice
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