Stop & Shop Supermarket

Category:	Supermarket
Address:	111 Brewster-Chatham Rd, Harwich, MA 02645, USA
Phone:	+1 508-432-5000
Site:	stopandshop.com
Rating:	4
Working:	6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–10PM

Location

Photos 100

Reviews 25

Alyssa

Each time I go into this Stop & Shop the customer service is the absolute worst. Im a mom shopping for a family of 4 and this is located fairly close to where we live so its very convenient and we would shop there very frequently seeing the same employees there quite often. However, on a couple of different occasions Ive received terrible customer service while shopping with my kids. On one occasion while using self checkout with my kids and my own reusable bags, the older lady who works as support for self checkout after having a personal conversation with one of the other customers, walked around to my checkout, put her glasses to her nose and stared into my cart for a couple of minutes and I asked what was wrong and she asked if I had paid for the bags I was using along with what was in the bags. I was shocked, she has seen me shop there several times before with my kids. I felt extremely disrespected, profiled and degraded. This caused me to not want to go there again for some time, however, during some occasions I would still go there due the convenience from my home. This last time, and this WILL be my LAST TIME, I joined the line for cashier checkout and the young girl at the end of the belt had such an enormous attitude and was very rude to me and my kids. My 2 young children (16 months and 4 years old) have so much more manners and etiquette than this girl they hired in the customer service field, they told her hi several times and she just looked at them as if though she couldnt be bothered and with so much attitude I felt extremely uncomfortable, as we were leaving, they told her bye and again she says absolutely nothing and ignores me as I thanked her for placing our groceries in our bags. As someone who has worked in the customer service field for 14 years, I find this extremely unsatisfactory and unacceptable. Ive worked for different employers and have had many different colleagues and I dont understand how your store consistently has bad customer service with employees who give off a judgmental demeanor along with and attitude as if they cant be bothered. The checkout experience seals the deal if your customer should want to return, it should always be pleasant and courteous, even if the employee hates his/her job, their job is to smile and be polite. I am so disappointed and will not be returning to your location.

A Private User

This Super Stop & Shop most certainly exists; it occupies the greater and easternmost part of the shopping center located at the northeastern/eastern corner of the intersection of 39 & 137. You can enter it from either of those roads: from the S/E side of 39, or the N/E side of 137 (as indicated in google maps; those conduits are entrances to the shopping center, not actual streets -- the entrance on 137 is at the light which has the Hess/Dunkin Donuts opposite it -- I assume the other reviewers went too far and turned onto Continental). Has everything an enormous supermarket is expected to have, including bakery, pharmacy, deli department, etc.

Larry K

Great selection, centrally located, open long hours. But since this is the only real grocery store around, it is crowded and way over priced. The same box of cereal they charge $3.49 for elsewhere, they charge $5.19 for. . Are they shipping it in by boat? No, they no you have no other choice and they are taking advantage of that. To their credit, on Saturday afternoons, a very busy time on the Cape in the summer, with new renters arriving, they have lots of people working. Check out lines are not bad at all. But due to their price gouging, I can only give them 3 stars.

Elaine Piraino-Holevoet

This store has everything you are used to finding in your hometown store and maybe more. There is a huge deli section. And a large selection of items ready for grilling. The store is immaculately clean and well-staffed. Your coupons (paper and digital) will work here. For best bargains, check the flyer to see what is on sale. You might find the prices a little higher, but this is the Cape! Summer help from around the world imparts an international flavor to your shopping experience.

Kevin Boyan

Under normal circumstances I would say this is a great store. The problem is they are horrible beyond belief at handling rush hour visitors (4-6pm) and lets not even discuss tourist season June thru September. The store refuses to open all the check out lanes during the time when they are busiest. I am a local who shops here almost every day. When things get bad I leave and head to Shaws or Freinds Market Place. So outside of that I love this store when its empty. Good luck!

Michael Glik

Large supermarket with mid-range prices. The same or similar items can be found in multiple places for different prices. Their ad fliers contain coupons with significant saving. Personnel is helpful and well trained. This store has self-service, when a customer can grab a scanner and scan items in their cart to do their own checkout.

Perri Kapp

I shop here often. The store is always clean and I can almost always find what I am looking for. They have a good health food section and the produce section is really great. They also have a Starbucks inside. Staff has been very friendly to me. Overall I would definitely recommend this grocery store!

John Stringfellow

Great location, great selection of brands in all price ranges. We love the produce and the quality meats. The pharmacy is small and not well organized. There is a lot of floor staff to answer questions. This is my Go2 grocery store on Cape Cod!

Jerry Johnson

Convenient short drive from my home. Self service registers allow you to checkout full size orders. Excellent selection of organic and natural foods in all departments. Well stocked and clean.

MariAnne Harris

Actually they were very nice and didnt give me a hard time when I returned the dill weed. Chicken breasts were fairly priced as well as the Arizona iced tea. A decent experience.

Antony Mee

Big comprehensive supermarket. Does the job. Dont forget to hit "forgot my card" to pick up discounts at the till if youre not a cardholder!

Peter Cruckshank

I like this Stop and Shop better than the Orleans Stop and Shop. But in the summer time during peak hours it can be extremely busy

Evan Ramirez

Best grocery store in the area. Overall amazing prices, clean look, great employees. Highly recommend as your go to grocery store

Brendan Swider

Fair prices. Friendly staff. Great spot for stocking up on supplies and last minute items while spending the week on vacation.

Hendrix Morrow

The store is very convenient and has everything you could need, and they papers sack, not the Walmart plastic bags.

Irene Miller

Staff is very helpful. Dairy and produce sections were well stocked and easy to shop. Starbucks is a good addition